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Before entering the sales profession, I intuitively sold myself as one who would do well being a computer operator for a known aerospace company.  The irony of this is in those days television shows pictured the old-fashioned tape drives as such that I thought those to be the computer.  I knew little while having the ...

There is a quiet revolution happening among workers that is largely being overlooked.

Is your sales process too complicated? How would you know? Do you have too many steps? Too many tools? Too many templates?  The easiest way to know if your sales process is too complicated is to look at how well it is being used. If there is any significant variation between your process and what actually gets implemented then ...

Striking the Balance Between Behavior and Technology Technology has advanced to the point where humans and technology have a very symbiotic relationship—they increasingly rely on each other. Of course, a large segment of society has become addicted to technology. The most obvious example is smartphones—wherever you go today people are staring at their phones. It’s ...

Customer experience is where business battles are taking place in 2020. CRM has become a quintessential component of modern businesses because consumers demand full focus and maximum level of personalization. According to the recent Frost & Sullivan study, customer experience is projected to overtake price and product as a key brand differentiator in 2020. This ...

Defining Leadership Coaching: There are many different definitions of leadership coaching, but at its essence, it’s about taking excellent leaders and helping them hone their skills in order to foster continued success. There are three elements or characteristics of leaders that graduate successfully from leadership coaching. The first element is having courage. It takes a ...

What Makes Pipeliner CRM Truly Unique? Pipeliner CRM departs considerably from the traditional concept of CRM applications. As we have said over and over, Pipeliner is the most efficient and, at the same time, unique CRM in the market. Why do we say that? Well, here are the precise reasons. Focus On Salespeople Right from ...

Overcoming Fear of Failure: Failing more probably sounds quite counterintuitive. So much of our resistance to failure comes from the fear of the consequences or what might happen if we do fail. This fear can be debilitating, permanently freezing us in a state of stagnation. Instead, failure should be seen as a teacher or an ...