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We seem to have a different concept for Pipeliner CRM than other developers and vendors have for their CRM offerings—for we believe that CRM in itself should empower salespeople. It doesn’t make sense from a financial or any other standpoint to have a “Sales Enablement Platform” (SEP) in addition to CRM. We have therefore placed ...

When it comes to sales enablement, the importance of mobile devices cannot be overestimated. Today mobile and tablet devices outnumber desktop devices by a factor of 13 percent worldwide according to one source (note that iOS and Android applications are also immediately usable on tablets—it is the same technology). We know from our own experience ...

Predicting the trends of anything can be problematic. In fact, I believe that the future cannot be predicted with any kind of accuracy. Just look at the situation in which we find ourselves today—who could have predicted this pandemic and its effect? We have no idea where we’re going, as we know all too well ...

We’ve been through a 3-month lockdown, and hopefully starting to come out of it. It has never been a more important time for a Sales Enablement Platform—an SEP—for salespeople who have never needed more enabling than they do today. There’s only one problem: Just what is a Sales Enablement Platform? Depending on which vendor you ...

Greed Has Damaged Our World—We Need New Sales Ethics We can easily see, and it is shown by the Austrian School of Economics, that trade (and therefore sales) has a peacekeeping component. If two parties, or two countries, are engaged in trade, it’s impossible to engage in conflict or war. If we’re going to proceed ...

We can certainly say that finding our way totally out of this crisis is taking far longer than expected. Some areas are starting to open up—some areas even fully open—and that’s great, but many others have a long way to go. There is a lot of fear and uncertainty about the future. The only big ...

In my last article, we talked about the fact that technology, practically since the beginning of time, has been replacing repetitive tasks. While everyone wants some repetitive activity replaced in their lives—actually as much as possible—we’ll stick to our subject of sales and CRM. CRM technology, with increasing intelligence, continues to replace repetitive tasks. Technology ...

In this series on learning to walk in the customer’s shoes, we’ve touched on where technology is heading. We talked about how humans and technology are growing closer together, and at some point, technology will be embedded in humans. I don’t know how many years that is away from us, but these things tend to ...