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CRM Functionality In our last article in this series, we discussed the most important factor when deciding on a CRM solution: the technology being used. Now, let’s take up the next in importance, which is functionality. CRM Features Just as a note, there is no standard set of terminology for CRM features, like for example you ... Read Post
Developing a small business can become challenging for any entrepreneur. The competition is very harsh irrespective of the niche that you choose. Thus, you will need to bring something new on the market and identify tools to improve your customer retention rate. Two elements can ensure your success in any market. On one side, you ... Read Post
One of the biggest criticisms of any technology platform by customers is that it is hard to get it to reflect how their business actually operates as opposed to how some programmer imagines it does. This can be a great source of frustration to customers which is why the ability to customize is so critical. ... Read Post
You are probably aware of the time value of money, but did you know that there is also a time value of selling value? In the finance world, when someone talks about the time value of money, they mean that a dollar received now is worth more than a dollar received in the future. This is true ... Read Post
The importance of lead generation cannot be overstated for businesses of all sizes. It is an essential aspect of running a business, so much so that any campaign that loses the ability to generate leads will cause a significant decline in sales as well. Lead generation has a powerful impact on sales and whether or ... Read Post
The whole management looks to HR for recruiting talented new employees for the company, but how is one supposed to recruit a recruiter? Of course, if you already have a HR department with an experienced staff and a good HR Head, things will become a lot easier. Just in case you are only starting out, ... Read Post
It was an exciting time to be an appreciated member of a sales team finally. My motivation was at an all-time high to pursue the larger companies in my territory. Most of my teammates focused on the medium-sized businesses, but I always included a few Fortune 500 and 100 companies on my list. Due to ... Read Post
This series takes the frustration out of selecting a CRM! Read Post
