Customer experience is where business battles are taking place in 2020. CRM has become a quintessential component of modern businesses because consumers demand full focus and maximum level of personalization. According to the recent Frost & Sullivan study, customer experience is projected to overtake price and product as a key brand differentiator in 2020. This ... Read Post

Defining Leadership Coaching: There are many different definitions of leadership coaching, but at its essence, it’s about taking excellent leaders and helping them hone their skills in order to foster continued success. There are three elements or characteristics of leaders that graduate successfully from leadership coaching. The first element is having courage. It takes a ... Read Post

It wasn’t long after I started recruiting 24 years ago that I realized that in the majority of the companies that we worked with, the executive teams all looked the same. Regardless of what the C-Suite’s background was, they inevitably hired people from similar backgrounds The obvious disadvantage of this is when a company surrounds ... Read Post

What Makes Pipeliner CRM Truly Unique? Pipeliner CRM departs considerably from the traditional concept of CRM applications. As we have said over and over, Pipeliner is the most efficient and, at the same time, unique CRM in the market. Why do we say that? Well, here are the precise reasons. Focus On Salespeople Right from ... Read Post

The world keeps getting smaller as technology continues to shrink barriers to conducting business internationally. Financial technology—or fintech for short—is making it easier and simpler to do everything from making bank deposits on your cell phone from anywhere in the world to getting the latest currency conversion rates via an app. Sales are increasingly made ... Read Post

With the popular social media platform Instagram it’s possible to share pictures and other content easily. People not only buy Instagram followers but also Instagram likes for a number of reasons. For business, it enhances their brand visibility and can open up new markets. For celebrities, it is a simple way of becoming more popular. ... Read Post

Overcoming Fear of Failure: Failing more probably sounds quite counterintuitive. So much of our resistance to failure comes from the fear of the consequences or what might happen if we do fail. This fear can be debilitating, permanently freezing us in a state of stagnation. Instead, failure should be seen as a teacher or an ... Read Post

How to Set A Goal: It’s vital to have a goal that is realistic, specific, challenging yet still doable, and simple. If it’s too vague, too easy, too impossible, or not viable, then you’re setting yourself up to fail at your goal before you’ve even started. A good rule of thumb is that you should ... Read Post