Search

Continuing our series on artificial intelligence and sales, let’s take a look now specifically at AI as it relates to CRM and sales prediction. As I said before, we could go off in a million different directions in discussing AI, but I’m going to stick with what I know well, which is CRM. Two very ...

(One of my personal #SalesFails) I cannot count the times I’ve watched a salesperson spend hours laboring over a presentation–packing in the details, pictures, statistics, graphics…and hope. Yes, a great amount of hope that in the end the presentation will be so stellar, and cover every possible objection or variable, that the prospect will fall ...

In every organization there is a degree of conflict between marketing and sales. Marketing complains that sales don’t move product effectively; sales claims they don’t get the support from marketing they need to do the job. Marketing says that certain sales activity is off strategy; sales responds by criticizing that marketing doesn’t provide clear enough ...

It’s the age-old question that has been asked since the beginning of time (or at least since the beginning of sales): What makes a good salesperson? Is it attitude? Is it skills? Is it knowledge of the product? You will find someone sitting on of the three fences. But what really is the answer? The ...

Are you on the right track to accelerate sales and productivity? It often doesn’t feel that way. You’re working harder every year but you’re not consistently achieving quota expectations. You’re are not alone. Most companies are on the wrong track. Fewer companies are achieving their revenue plan each year (89.2% achieved plan in 2012 but ...

Continuing our series on artificial intelligence and sales, let’s take a look at Industry 4.0, known more commonly as the 4th Industrial Revolution. It has a profound effect on sales–and if done right, for the best. Defining Industry 4.0 Before we delve into this heavy topic, what do we mean by Industry 4.0? As I ...

It may or may not surprise you to know that trust is practically universal in being a decision-making criterion for buyers. But what may come as a surprise is the frequency with which that factor tips the scales from one vendor to another. Not long ago my company conducted a survey of 800 people. We ...

We learn our best lessons when it comes to errors and embarrassing situations. The moment of horror can’t be erased, yet we can quickly move past it if we embrace the lessons from what took place. It was a typical stress-filled day on my first job trying to prove my sales capability. A keen focus ...