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🎧 The Power of AI in Sales and Customer Support

🎧 The Power of AI in Sales and Customer Support

The Inevitable AI Revolution in Sales and Customer Support

I recently hosted an eye-opening conversation on my technology podcast with Thomas Ryan, founder of AI sales software leader Bigly Sales. His inside perspectives on how artificial intelligence radically transforms sales and customer service revealed a technology that’s far more than a fading fad. This is a valuable new productivity tool poised to change how businesses operate. I wanted to share some of his most compelling insights.

From Modest Beginnings to Cutting-Edge AI Innovation

Thomas first traced how Bigly Sales pivoted dramatically from a primary sending platform to becoming an artificial intelligence powerhouse driving automation in sales. What catalyzed this significant change in direction? Customers’ demands for more efficient, higher-volume outreach and lead-generation processes increased rapidly. By actively incorporating AI capabilities, Bigly Sales developed tools that now significantly surpass human-only capabilities in data processing speed, accuracy, and overall efficiency.

Accuracy Concerns? Not an Issue with Advanced AI

A common worry expressed about AI tools is potential limitations around accuracy. However, Thomas firmly rebutted those reservations about unreliable results. He underscored how Bigly Sales’ AI is meticulously trained using immense datasets and clear instructions. This advanced training regimen ensures the AI delivers exact and reliable outcomes to each unique customer situation and use case. Such precision builds vital trust in AI systems, leading to faster adoption rates by sales teams looking to integrate this technology seamlessly into their daily workflows.

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🎧 Building a Business with AI Content

🎧 Building a Business with AI Content

In this podcast episode, John Golden interviews Cody Schneider, the founder of Draft Horse, an AI content platform. They discuss the potential of AI in content creation, with Cody explaining how AI can amplify productivity, particularly in creating SEO-optimized articles. Cody emphasizes the importance of using AI tools to empower marketers and streamline content production workflows. They also discuss the impact of algorithmic changes on content creation and the importance of human input and strategy in creating high-value content. Cody further highlights the potential of leveraging global arbitrage by hiring offshore team members and using AI to bridge communication gaps.

Visit us on Apple Podcast You can also find SalesPOP! on all major podcast stations.

🎧 What is Coming with AI in Sales

🎧 What is Coming with AI in Sales

Many people are curious about what the future of sales will look like with the addition of artificial intelligence (AI), and other AI-based tools. Some people fear that it will be absolute armageddon, and the end of all sales careers. Other people think that it is an amazing tool for salespeople to have access to. The reality is that it is probably somewhere in between, and AI’s influence will continue to evolve as things progress. DJ Sebastian, author of The Selling Revolution: Prospering In the New World of Artificial Intelligence, clarifies how AI will impact salespeople in this interview, hosted by John Golden.

Visite us on Apple Podcast You can also find SalesPOP! on all major podcast stations.

🎧 Rehumanizing Sales

🎧 Rehumanizing Sales

In the wake of artificial intelligence (AI) and technological advances, the sales field has become more digital and less personable. However, there are things that AI will never be able to recreate. Levitin uses the analogy of a sous chef assisting the head chef. A sous chef helps the head chef prep all of the ingredients and get things ready so that the head chef can put her love and personality into each dish. AI is like the sous chef for a salesperson. Technology helps the salesperson gather data and information, organize their life, etc., but at the end of the day, it is the salesperson who must finalize the sale using their human attributes. Shari Levitin discusses this concept, and others, in this video interview, hosted by John Golden.

This podcast is also a recorded live event you are welcome to view here: IRehumanizing Sales and The Sales Process

iTunes Podcast 

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