Richard Selzer was a famous American surgeon, a Yale-educated visionary who believed strongly in looking beyond prescriptive approaches to patient care to comprehensively consider the human elements. He believed that understanding a patient’s humanity increases your chances of guiding them to successful medical outcomes. And similarly, he saw great value in understanding more than the ... Read Post

Everyone’s selling AI forecasting. Most of it doesn’t work. This is a practical reality check on what AI can do in sales forecasting, where the hype breaks down, and what actually matters. What AI Forecasting Can Actually Do AI is good at pattern recognition. It can identify correlations between deal characteristics and outcomes faster than ... Read Post

Predictive analytics is one of those terms everyone uses, and no one quite understands. It’s not magic, and it’s not a substitute for good sales management. But it is genuinely useful if you understand what it actually is and how to apply it. What Predictive Analytics Actually Is Predictive analytics uses historical data to forecast ... Read Post

If your business is growing, you may be considering what benefits to offer your employees that will help you recruit top talent without hurting your profitability. Benefits are an important part of the deal for employees, so getting the right balance of affordability and generosity is important. There are many benefits, including health insurance, pet ... Read Post

Let’s be honest: most sales forecasts are wildly inaccurate. Despite sophisticated CRM systems and endless pipeline reviews, fewer than 30% of sales leaders actually trust their forecasts. The average forecast error? A staggering 15-20%. The problem isn’t that sales teams aren’t trying. The problem is that most forecasting failures stem from broken fundamentals—poor CRM data, ... Read Post

With the 2026 selling year in full swing, we are all keenly focused on winning new business, growing our current client accounts and of course, hitting our Q1 numbers. While keen focus is a wonderful thing, we must take the time to lift our heads to look around now and again because what’s happening outside ... Read Post

Picture this: It’s Monday morning, and instead of drowning in spreadsheet tabs and waiting for last week’s sales report, your team opens one screen that shows everything. Three deals have been sitting in limbo for too long. Your pipeline is trending south. Two big prospects haven’t replied in nearly a week. No data exports. No ... Read Post

No matter one’s profession, it is vital to continually update one’s abilities and thinking on multiple levels. One everyday sales style to toss is the belief that trying to convince people to buy is the best way to make a sale. One can liken the process to ‘arm-twisting,’ which will ultimately turn off prospective clients. ... Read Post