Disruption happens in the workplace. Sometimes it’s a disruption that is caused by our own doing, but other times, disruption just lands upon you. Many workplaces are seeing this unintentional disruption currently with the Covid-19 outbreak and the international pandemonium that has followed. This kind of disruption can be toxic to an organization unless they have leaders that are prepared to leverage that disruption into strength. Maureen Metcalf explores leadership behaviors to leverage disruption into strengths for your organization in this expert sales interview, hosted by John Golden.
This expert sales interview explores:
- Thinking ahead of the disruption
- How to make investments, despite the disruption
One of the most important things that a leader can do is to think from a well-rounded perspective, and analyze what the situation will be like a week from now, a month from now, six months from now, and so forth. Many leaders get stuck when disruption hits, and their automatic response is to freeze or try to focus on the short term. A good leadership technique is to think into the future while handling things in the present so that you can continue to stay in business throughout the disruption, but also plan for how to take advantage of the disruption further down the timeline.
Investments Despite Disruption:
Another thing that leaders should be thinking about is how they are going to invest their resources, be it time, money, or other essentials. You might have to make investments that are different than what you were planning in order to ride with the disruption. For example, many offices have now gone completely remote, with the majority of white-collar workers telecommuting into meetings and other work responsibilities.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.