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TV Expert Interviews / Business Culture / Feb 8, 2021 / Posted by Jennifer Chapman / 1516

Emotional Intelligence – Secret Success in the Workplace (video)


Emotional intelligence is indeed the most contributing factor to success in career and life in general. Thus, in this Expert Insight Interview, Jennifer Chapman discusses emotional intelligence and how to operate in different environments. Jennifer is the founder and executive leadership coach at Ambition Leadership.

The interview discusses:

  • Interaction with people
  • Different aspects of emotional intelligence
  • Self-awareness

Interaction Matters

The way how you interact with people has an impact on getting the results you want. People like to use the excuses like “well, that’s just who I am ” or “I am a direct person.” But the key is to find a way to deliver your message to the people without getting them offended or defensive. That way, you have more chances for others to like and accept your idea. Too many good ideas get shut down right at the beginning only because people do not understand that they need to approach different people differently.

EQI 2.0

There is an emotional intelligence assessment, EQI 2.0, which focuses on fifteen competency groups, including some less popular aspects of emotional intelligence such as assertiveness. While some people lack being assertive and have to work on being more confident, others are too assertive, so they have to work on being approachable to people. Another aspect is the ability to work independently as well as in a group. People tend to gravitate to whichever they feel more comfortable. However, by working too much in a group, we become dependent on people who are more skilled than us. Also, too much independent work makes us struggle to collaborate with others later. Thus, we have to master to work in both environments.


The actions we take and the words we say have an impact on the people around us. Thus, it is essential to work on our self-awareness. By increasing our self-awareness, we can manage relationships in our personal and professional lives better. Discovering yourself demands having some tough conversations with yourself and accepting your strengths and weaknesses. But it also leads to understanding so many of your current relationships and why they are good or bad.

Moreover, the good practice is to ask yourself whether you like to blame the external factors for your circumstances or feel like you are in control of your life. The world treats us exactly how we perceive it. Sometimes, we are not aware of how much we are in control of our own lives. We can do so much even if we start with little, but we have to believe in it.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

About Author

Jennifer Chapman founded Ambition Leadership with a desire to build a company that practiced the leadership behaviors it promoted to clients. Jennifer is a former corporate leader of a large, matrixed consulting firm, with over 20 years of leadership and learning development experience in government, non-profit, and corporate entities.


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