Donna is President of Springboard Solutions, where she helps high growth companies create customers. She uses proven frameworks to delight your customers and to scale Customer Success, customer onboarding, and customer enablement getting everyone to value quickly.
An 'Advisor Buddy' is a business peer, and ideally a friend, who helps you grow your business by sharing guidance and perspective as well as holding you to your commitments. 'Advisor Buddies' also influence personal growth accountability, including areas such as health, relationships, financial, and…
If you don't have a customer onboarding plan set up for your business, you're losing customers and burning future revenues. It's as simple as that. Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the…
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