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TV Expert Interviews / For Sales Pros / Dec 19, 2018 / Posted by Dave Kerpen / 4671

Improving Your People Skills


In sales, and in life, having good people skills is vital. If you have bad people skills, you will not be able to make connections with prospects, and you will not be able to close the deal. Having a strong understanding of yourself and others can help.  Improve your people skills so that you can thrive in your career, and outside of your career.

This expert sales interview explores:

  • Understanding Yourself and The Enneagram
  • Feel Connected
  • The Art of People: 11 Simple People Skills That Will Get You Everything You Want

Understanding Yourself

People spend a great deal more time trying to understand others than they spend trying to understand themselves. A lot of us don’t realize that in order to be able to go out into the world and understand others, you must first understand yourself. Kerpen also discusses a personality assessment called The Enneagram. The Enneagram is a centuries-old personality assessment system that is far less famous than Meyers and Briggs. But Kerpen argues it is far more effective, reliable, and useful as a tool.

Feel Connected

As humans, we are bombarded with tools like Social Media and get snapshots of people lives that make us perhaps feel more inadequate. Social media is basically just a highlight reel of people’s lives and it is easy to lose sight of the fact that it is not always reality. In respect to our phones, we are the most connected we have ever been, but we are actually less deeply connected than we have ever been because our connections are very surface. When you can sincerely ask a deeper question to people and are actually able to listen and care about what they are saying, that act alone will differentiate you from every other people that just have the intent to reply or figure out what to say next.

The Art of People

What does it take to win success and influence? Some people think that in today’s hypercompetitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times best-selling author Dave Kerpen, it’s actually those with the best people skills who win the day.

  • Those who build the right relationships.
  • Those who truly understand and connect with their colleagues, their customers, their partners.
  • Those who can teach, lead and inspire.

In a world where we are constantly connected and social media has become the primary way we communicate. The key to getting ahead is being the person others like respect, and trust. Because no matter who you are or what profession you’re in.  Success is contingent less on what you can do for yourself but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you’ll learn to master the 11 people skills that will get you more of what you want at work, at home, and in life.

For example, you’ll learn:

  • The single most important question you can ever ask to win attention in a meeting
  • The one simple key to networking that nobody talks about
  • How to remain top of mind for thousands of people every day
  • Why it usually pays to be the one to give the bad news
  • How to blow off the right people
  • And why, when in doubt, to buy him a bonsai

A book best described as “How to Win Friends and Influence People for today’s world”. The Art of People shows how to charm and win over anyone to be more successful at work and outside of it.
To learn more about improving your people skills, watch the entire expert sales interview. If you are interested in reading David’s book, it is available on Amazon.

About our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

About Author

Dave is a serial entrepreneur, New York Times best selling author, and global keynote speaker. He is the Founder and CEO of Likeable Local, a social media software company serving thousands of small businesses, as well as the chairman and cofounder of Likeable Media, an award-winning social media and word-of-mouth marketing agency for big brands. His newest book, The Art of People: 11 Simple People Skills That Will Get You Everything You Want is out now.

Author's Publications on Amazon

What does it take to win success and influence? Some people think that in today's hypercompetitive world, it's the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times best-selling author Dave Kerpen, it's actually those with the best people…
Buy on Amazon
You can have a rock-solid business strategy, unlimited resources, and the most talented people on staff. But only one thing is guaranteed in today’s hyperconnected society: if your business isn’t likeable, it will fail.
Buy on Amazon
"When it comes to cutting through the clutter and making his voice heard, Dave has always been a thought leader and a truly creative promoter. His new book is an invaluable tool for any business leader who hopes to navigate today's fast-changing social media landscape.…
Buy on Amazon
Harness the power of social media to attract new customers and transform your business! More than three billion people are now on social media. If you're not in the social media marketing game, you're not in the game at all. From one of the world’s…
Buy on Amazon

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