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Hidden Cost Hell
Blog / For Sales Pros / Feb 18, 2019 / Posted by John Golden / 1120 

Hidden Cost Hell


Let’s face it, there are few things in life as utterly frustrating as being given the price of something, setting aside the money to pay for it and then over time discovering a whole bunch of hidden costs or ancillary costs that either you overlooked or the salesperson forgot to mention. Doesn’t matter whether this is a personal purchase or a business one, it still stings just as much.

When it comes to business it is never enjoyable to tell your boss that the money you budgeted for a new purchase isn’t enough and you are in too deep to turn back. There are no winners in this scenario as your boss has to tell the CFO to adjust the profit forecast downwards as expenses just overran projections!

Traditional CRM is a purchase that often causes such problems because many buyers sometimes don’t look beyond the license cost when purchasing a new system and the vendors are usually not in hurry to encourage them to do so. Overtime, however, those who purchase traditional CRMs discover that the Total Cost of Ownership (TCO) can grow rapidly, blowing out initial expense forecasts.

For example, many traditional CRM systems require:

  • An expensive full-time administrator and maybe even several – ouch! 
  • Equally expensive certification programs for the privilege of learning to administer said system 
  • Consultants (again not cheap) to configure and implement the system 
  • Programmers (rarely cheap) to customize the system 
  • Systems Integrators (never cheap) to integrate the system with your other systems 

And if all that additional expensive and rising TCO is not bad enough, it turns out that the traditional CRM system has low adoption rates and never delivers anything close to an acceptable Return On Investment (ROI).

Pipeliner CRM, in contrast to traditional CRM, is the only CRM that pays-off by keeping the Total Cost of Ownership down while driving adoption, efficiency and productivity up. This has been achieved by revolutionizing both the front end for users and the back end for administration. We pride ourselves on achieving record levels of adoption, no hidden costs and an admin interface that is so easy to use, you don’t need a full-time admin let alone an expensive, and expensively “certified” one. Plus we are making integration with other systems seamless and are leading the way with AI-power mobile CRM. So take a look at Pipeliner and what makes us different:

  • Sales-friendly interface
  • Simple, non-tech admin
  • Integrates with everything
  • Instant dynamic reporting
  • Mobile App with built-in AI

    About Author

    John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World's Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

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