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🎧 Why Customers Need Leadership Instead of Management
Podcast Customer Experience / PodCast / Jul 26, 2021 / Posted by Jermaine Edwards / 910

🎧 Why Customers Need Leadership Instead of Management

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Thinking of yourself as a customer leader rather than a customer manager can give you the mindset shift you need to succeed. In this Expert Insight Interview, we welcome Jermain Edwards, who helps customer leaders establish relationship growth and customer retention.

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About Author

Jermaine is an Inc magazine featured Author and most interviewed customer growth and B2B relationship expert. He help Key Account Managers, sales leaders, account directors and consultants around the world become irreplaceable advisers and repeatable profit sales growth from their value customers.

Author's Publications on Amazon

Key Account Hack: 8 steps to creating massive and predictable growth from your Key Clients in 90 days Cover

Key Account Hack: 8 steps to creating massive and predictable growth from your Key Clients in 90 days

by Jermaine Edwards
Based on the study more than 200 customers and 150 successful key account managers, sales professionals, and customers. You can be confident that this book will be practical and real-world in its examples.
Buy on Amazon
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About Author

Jermaine is an Inc magazine featured Author and most interviewed customer growth and B2B relationship expert. He help Key Account Managers, sales leaders, account directors and consultants around the world become irreplaceable advisers and repeatable profit sales growth from their value customers.

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