In this podcast episode, John Golden interviews Summer Davies about the challenges faced by small and medium businesses in finding skilled first-time and front-line managers. They discuss the lack of preparation for technical contributors transitioning into managerial roles and the misconception that career progression is solely measured by moving into a managerial position. They emphasize the importance of creating a talent pipeline that includes both technical and people leadership roles. They also discuss the challenges of coaching as a skill and the need for managers to focus on developing their team members rather than just addressing problems. Lastly, they highlight the importance of connecting individual behaviors to the organization’s goals and providing clear communication about the overall objectives.
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