Servant Leadership Skills
Tracey Hughes is an icon in the hairdressing industry, an internationally recognized speaker and an educator who has won Educator of the Year many times as well as many other accolades. In this interview, she discusses how certain leadership skills can be taught and common pitfalls. She shares tips for leaders who already have creativity in spades.
This Sales Expert Interview covers:
Expert in your craft, novice at business
- Many people in the beauty industry are moving toward entrepreneurship but don’t necessarily have the business or leadership skills to take them all the way.
- These skills can be taught but creativity must come naturally.
- Tracey shares her personal story about how she got into the hairdressing industry.
Investing in a coach
- We tend to think initial training in our field is enough to carry us through life. Why do so many people not consider investing in a coach for leadership skills?
Common pitfalls in leadership
- The team leader must understand the talents of their team members. Not bringing that out is a big missed opportunity.
Giving in to employees
- You can’t give in to all requests. Tough love can go a long way. Being solution driven gives maximum results.
- This can come down to a lack of self-confidence. Focusing on short term goals can help to build confidence.
- Build resilience and believe in yourself.
- If you focus too far in the future, you’re not really living life in the moment and feeling gratitude for where you are now.
Growing as a leader (not just leadership skills)
- Think about how you can give back in other ways besides financially.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.