In a recent podcast episode, John Golden engages with Peter Murphy Lewis, founder of Strategic WKYC and a fractional CMO, to discuss strategies for CEOs to form genuine, service-oriented relationships over purely transactional ones. Topics include overcoming negative CRM perceptions, harnessing happy customers as advocates, and building authenticity in connections. Listeners gain actionable advice, such as engaging silent advocates, showcasing success stories, and utilizing fractional CMO services for strategic marketing leadership. This episode is a must-listen for CEOs aiming to create lasting connections and a positive brand narrative.
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