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CRM and Sales Performance: An Empirical Study Authored by Daniel P. Strunk, Professor Emeritus and CRM Curriculum Developer, this research systematically examined Customer Relationship Management (CRM) systems within business enterprises. The study’s primary objective was to elucidate the efficacy of CRM systems in enhancing sales performance, with a particular focus on aspects of ownership/account control, ...

Introduction › Why is Ethics So Important for Your Success in Sales? In today’s complex and ever-changing business landscape, ethics play a crucial role in determining the success or failure of an organization. Ethical behavior not only fosters trust and credibility with customers, partners, and employees but also ensures long-term sustainability and growth. However, the importance ...

What Might We Learn? There is no doubt that we live in very turbulent times. Fortunately, we have several hundred years of recorded history to look back on and hopefully learn some lessons from. The Threat to the Middle Class Let’s now examine how our future actually depends on the sales profession and its impact ...

Nikolaus Kimla’s ebook covers restoring purpose to sales in today’s world.  Once in a great while, you observe people in a particular profession who truly represent that profession with honesty and integrity. One standout example is a profession whose people act as one would expect, from how they dress to how they execute their jobs. ...

The understanding of Pipeliner CRM features must go well beyond simple, functional explanations. Just understanding mechanical functionality doesn’t necessarily mean you’ll really grasp the product and all that it means, which is why I’m now writing this ebook on the concepts behind Pipeliner CRM functionality.

For any company involved with sales, account management and key account management is crucial and requires a vastly different skillset and toolset than winning new sales. What is (Key) Account Management? The core concept of account management is that winning a new account is more costly and difficult than maintaining and upselling an existing account. ...

This ebook is designed to show you how Pipeliner CRM, with its constantly innovated and evolving new features, assists salespeople, sales managers and other roles in the company as they make their way into the future. As we move forward, it becomes increasingly important how users spend their time, because their time becomes ever more valuable.

What Does It Take to Be a Pipelinerpreneur? What is a Pipelinerpreneur? An entrepreneur who has decided to make a business selling and delivering Pipeliner CRM. It is a business at which you could greatly succeed, and Pipeliner Sales offers you a great deal of assistance in building it. In this ebook, I’m providing a ...