In this episode, John Golden of Sales Pop Online Sales Magazine and Pipeliner CRM interviews Rob Ferguson, a seasoned advisor to family businesses. They delve into the significant economic impact of family businesses, which contribute nearly 70% of the U.S. GDP. Rob discusses the unique challenges these businesses face, such as strategy implementation, governance, succession planning, and managing family dynamics. He also highlights their advantages, including longer lifespans and strong cultural values. The conversation covers essential topics like change management and the emotional aspects of selling a family business, offering valuable insights for current and aspiring family business owners.

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In this podcast episode, John Golden from Sales POP! Online Sales Magazine and Pipeline CRM chats with Dr. Frumi Rachel Barr, founder of Barr Business School, about retaining and engaging employees in today’s changing work environment. They discuss the importance of clear communication, proper workplace behavior, mentoring programs, and flexible work schedules.

Dr. Frumi Rachel also shares her unique career path, including her role as an interim CEO and running her school. Barr Business School offers free courses to veterans and their spouses, a heartfelt tribute to her father. The episode wraps up with John encouraging military families to take advantage of these valuable educational opportunities provided by Rachel’s school.

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In this podcast episode, John Golden interviews Scott Greenberg, who shares insights from his experience managing hourly employees and his book “Stop the Shift Show.” Greenberg discusses the importance of leadership and management training, the need for managers to adopt a coaching mindset, and the significance of creating a sense of purpose and ownership among hourly workers. He advises treating employees as individuals with aspirations and emphasizes flexibility in the workplace. The episode concludes with Greenberg highlighting his expertise in improving team performance and the human aspect of business.

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In this episode of the Expert Insight Interview podcast, host John Golden speaks with Gregory Offner, CEO of the Global Performance Institute, about the importance of creating a positive employee experience to impact customer experience. They discuss Gregory’s upcoming book, “The Tip Jar Culture,” which aims to transform the employee experience and take the “irk” out of work. They also touch on the importance of managing oneself and developing employees to increase their capacity to perform better at their jobs. Gregory emphasizes the need for leaders to create a positive work environment that values employee development and collaboration and shares his unique approach to spreading this message through keynotes and corporate training workshops.

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In this podcast episode, John Golden interviews Kelly, an entrepreneur focused on gender equality and revenue generation, about improving the numbers of millennial females in sales leadership. They discuss the challenges faced by women in sales, the role of sales leadership, and the traits that female sales leaders bring to the table. They also touch upon the lack of clarity on promotion criteria for women and the need for empathy and accessibility of tools to improve their numbers. The conversation is focused on gender equality and revenue generation in the sales industry. Kelly also talks about her company, Empowered Engagement, which advises CEOs on how to be more gender-inclusive and provides a mini sales MBA course for women and those looking to uplevel their skillset in sales leadership.

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In this podcast episode, John Golden and Rob Buffington discuss the shift towards outsourcing and remote work, the benefits of hiring remote workers, and the need for companies to adapt their organizational structures to accommodate remote workers. They emphasize the importance of creating new job descriptions based on what the company needs, rather than trying to fit existing roles into a remote work model. The speakers also stress the need for companies to focus on output rather than seat-warming, and to motivate remote workers by creating a vision and purpose for the company. They also discuss the importance of communication when working with remote staff.

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In this podcast episode, John Golden interviews Helen Fanucci about her book “Love Your Team: A Survival Guide for Sales Managers in a Hybrid World.” They discuss the importance of retaining top talent in sales, especially in a remote work environment, and the potential risks of losing top sales talent. Helen emphasizes the need for clear communication, outcome-based expectations, and building trust relationships with salespeople. They also touch on the challenges of managing a remote team and the importance of empowering team members to do the whole job. Helen’s book guides sales leaders on managing remote teams and situations they may encounter.

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Mehmet Baha is a former Facebook employee, former Fulbright Scholar, Global Trainer & Speaker on Psychological Safety, Agile, and Resilience, and the Author of “Playbook for Engaged Employees.” He has lived and worked in Germany, Turkey, Ireland, Guatemala, and the USA, with more than 18 years of work experience. In this expert insight Interview, John and Mehmet discuss his book “Playbook for Engaged Employees.”

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