There are now several Cloud providers available, in addition to Amazon Web Services (AWS). At Pipeliner, we chose to go with AWS over a decade ago and have remained with them ever since. Why have we done so? Continuing in our series on Pipeliner CRM security, here is our path and reasoning. Original Data Center ... Read Post

In a world where large multinational companies and franchises dominate pretty much every market, there is still one trusted tool that all smaller businesses can use to compete. That tool is customer experience, and eCommerce is no exception. Give your customers the best possible experience (and then some), and you’ll be able to contend with ... Read Post

In an increasingly tech-savvy society, there are a lot of tools available to make the customer experience as smooth and easy as possible. One of the most predominant in business is the chatbot. This little tool found on most business websites is helping customers from all over the world by being a middleman guiding customers ... Read Post

“Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.” ―Howard Thurman People are born and die every day but we remember only a few leaders including Mahatma Gandhi, Martin Luther King Jr, Mother Teresa, and Nelson Mandela. ... Read Post

One important decision when getting a new car is deciding whether to buy or lease it. There are benefits to each, so educating yourself is important before making a final decision. We’ll discuss the differences in leasing vs. financing a vehicle and which one is a better option, including a focus on the insurance information ... Read Post

There are many IT security concerns in the world today. This is why we’re starting a new series of articles detailing why, when it comes to CRM, you need not have such worries with Pipeliner. Trust To begin with, a critical factor is trust. Who can we trust today? Trust is a word that is ... Read Post

Flogging products is disgusting pretty well sums up how I feel about salespeople who try to push the wares of their organization down my throat when I’m looking to get my needs satisfied. The flogging process is a one-way street where the sales person’s sole objective is to sell the product or service inventory they’ve ... Read Post

In sales, there’s a well-known cliché that states, “It costs five times more to acquire a new customer than it does to retain one,” and while that number may fluctuate depending on the industry you’re in, retaining customers is indeed easier than finding new ones. In the Harvard Business Review, one study even showed that ... Read Post