Every business needs to hire new staff from time to time. Even the best-managed workplaces have some degree of churn. Any growing business will need to hire new people to keep up with the operation’s demands. Maybe permanent workers aren’t what you need, but contract, temporary or seasonal help would fit your needs. Once you ... Read Post

In the earlier days of software, onboarding went like this: the correct number of licenses were purchased, there was an onboarding process, then setup, and then you were done—end of story. In the last couple of years, this has completely changed. Since we have created the API Interfaces and Webhooks there is no longer a ... Read Post

3 Ways Taking Out A Personal Loan Can Improve Your Life A personal loan is a short and small-scale loan that does not have to be used in a designated way. Unlike an auto loan or a mortgage, when you take out a personal loan, you can choose what you spend it on. They can ... Read Post

Introduction Software as a Service is a relatively new – but hugely popular – cloud-based software delivery method. Providing solutions to business problems, usually via a subscription service, is the new alternative to the traditional buying of a software license. One reason for its popularity is its convenience. You may not want or need a ... Read Post

Advancements in information technology and the increase in automation have created a dynamic world with changing trends. It’s essential to stay relevant, provide the most up-to-date service, and ensure effective management of customer databases to establish higher customer retention. The most important goal for a business is to increase its market share and profitability ratios. ... Read Post

Sales managers are quite familiar with the conversations that drive organizational decisions about whether to pursue major deals or to pass on them. Sales reps advocating pursuits will say, “It’s a big deal”, “It’s right in our power swing” or other similar reasons. But what do these reasons really mean? What’s the real business rationale ... Read Post

Long ago, I learned there are two sides to every situation and to figure out my thoughts before responding to an important issue. But upon moving forward, I realized that the concept of there being only two sides is not valid! Sometimes, multiple sides pop up upon examining an initial and seemingly straightforward question. Accordingly, ... Read Post

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Businesses that learn about these technologies today are well-equipped to integrate them into their customer service operations and maximize ... Read Post