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We already know that it’s vitally important for a company to have and use a sales process, and for each stage of that sales process to have accurate metrics. Those broad steps in themselves will take a company well beyond the traditional methods of the past in which the successful sales process was not well ...

When sales force automation—otherwise known as CRM —was first around, it meant quite an investment. In addition to the CRM software solution, there was the requisite hardware, and extensive implementation and lengthy training ramp-ups. Computing the potential ROI (return on investment) was an interesting task, and using your computed ROI to make a compelling argument ...

Do you know how to measure your sales process? Are you wondering how the sales process measuring changed over the last decade? Having a reliable sales process is mandatory in today’s rapid-fire digital business climate. But simply having a sales process in itself isn’t enough: you need to be able to accurately measure progress through ...

Through cloud computing the physical office is being phased out, making way for a virtual environment in which we all work from our own locations. At first glance this might seem like a rather lonely existence: gone are the jokes we can throw across the cubicle wall, the ever-present chatter by the water cooler, and ...

Thanks to cloud computing, it’s a new virtual business world. Instead of being cramped into office cubicles and subject to rigid schedules and office politics, employees, managers and executives alike are enjoying the freedom of executing their jobs through the cloud—from wherever they may be and whenever it best suits them. This new model has ...

Cloud computing technology is bringing about a whole new business CRM paradigm. Steel and glass buildings, oppressive cubicles, office politics and traffic jams are being replaced with reporting to work over the web, virtual companies with staff scattered throughout the world, and individual freedom to contribute and create as never before. Such an environment could never ...

Throughout history, there have always been visions of the future. Jules Verne showed us submarines and flying machines long before they came about. Gene Roddenberry shared his vision of computers that would greatly assist in every aspect of an organization and even fully run some of them—and this has come to pass. Isaac Asimov described ...

Sales management-sales force relationship is changing. Why? As covered in recent articles, the military-style corporate structure so prominent after World War II is finally starting to fade away. Where previously it was only the leaders that made decisions and passed them down the line as orders, now everyone, from the Vice President down to the ...