What’s the Big Deal? Interest in “social selling” has been growing since coming into the lexicon in 2005, so we’ve created this “everything you need to know” guide for your edification. What does “social selling” really mean? Right from the start, let’s agree that it’s a pretty bad buzzword for a set of very beneficial ... Read Post

1-to-Many with Any—Connect Your Customers and Accounts in Multiple Ways   The best CRM tools evolve to adapt to new internal processes, channels, and systems — to put your customer or prospect at the center. With this release, Pipeliner CRM has turned the classic Account-to-Contacts model on its head. We call it “1-to-Many with Any.” ... Read Post

“Social Salespeople listen before engaging. Their goal is to help to solve problems rather than pitching what they have to sell.” –  Barbara Giamanco  Over the last few weeks I have been doing some research about social selling best practices. I’ve participated in some really informative twitter chats and have been involved in some great ... Read Post

If you watch neighborhood kids choose teams for any sport, it is a little emotionally brutal. Biggest, oldest and fastest kids get chosen first, friends get chosen second, and unknowns get chosen last. The one redeeming thing about this process is that at the end, every one gets to play. Not so much the same ... Read Post

Our CEO, Nikolaus Kimla, has written a guide for sales managers — advice as they set about the job of creating efficient and competent sales teams. In this endeavor, Nikolaus takes the position that your sales environment is similar to a war room, with  salespeople the troops and sales process your battle plan. Running a ... Read Post

“Best-in-class companies are far more likely than their industry average or laggard counterparts to have a formal, well communicated, and broadly adopted sales process. And more than half of them had specific activities, steps, and tools to help reinforce the value as part of that sales process.” – ZS Associates “Value-Based Selling: Building a Best-in-Class ... Read Post

In 2010, Robert Terson retired from a 40-year career of selling advertising to small businesspeople. For 38 of those years, he owned his own business. He is the author of Selling Fearlessly: A Master Salesman’s Secrets For the One-Call-Close Salesperson—a highly entertaining and seriously applicable guide straight from the mind of a true sales master. ... Read Post

Voice Expert Arno Fischbacher Uses Pipeliner CRM and Google Calendar to Stay Organized and Drive Business What is Stimme.at? Arno Fischbacher’s website, Stimme.at, is an Austrian consortium of 70 experts who are schooled in the art and science of voice. The company is a one-stop way to find voice training, voice education, practical advice on ... Read Post