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CRM Tool ROI: Fully Know Before You Go

CRM Tool ROI: Fully Know Before You Go

Sales Professionals / Feb 3, 2014 / Todd Martin

Most companies have probably been through it: A CRM tool is chosen and implemented. Almost immediately, issues start arising. Sales can’t actually use it to track their sales. Sales management can’t seem to analyze sales data from it. Other users can’t figure it out. IT staff are flying all over the company trying to assuage ... Read Post

CRM Tool ROI: Why Mirror Your Sales Process?

CRM Tool ROI: Why Mirror Your Sales Process?

Sales Professionals / Jan 28, 2014 / Hans Österman

One vital key to getting the most ROI from your CRM tool is to ensure your CRM application mirrors your sales process. Regrettably, traditional CRM solutions have not done this, and the resulting extra work and “workaround” has been a nightmare for sales. Today, however, there is every reason for CRM to mirror a sales ... Read Post

Leading-Edge CRM Tools: New Benefits for Manufacturing

Leading-Edge CRM Tools: New Benefits for Manufacturing

Sales Management / Jan 25, 2014 / Todd Martin

Traditional CRM tools didn’t offer much in the way of benefit for a manufacturing sales force. Shying away from the plentiful reporting required by such applications—and also not perceiving that such solutions would provide much assistance in controlling their sales—many manufacturing salespeople have continued to use Excel spreadsheets and other similar solutions for tracking sales. Read Post

4 Benefits of Aligning Sales and Marketing

4 Benefits of Aligning Sales and Marketing

Sales Professionals / Jan 23, 2014 / Nikolaus Kimla

In today’s business enterprises, marketing and sales are commonly divorced. In fact, their behavior can actually parallel that of a divorced couple—constantly bickering and blaming each other over lead quality and quantity. Marketing will assert that sales just isn’t following up the leads they have and is wasting them, while sales, following their sales strategies, ... Read Post

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