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To exceed your business expectations aim to bring more and greater value to your clients, do not hold anything back. This is the simplest and most effective way of truly building a solid relationship. Some strategies to create more valuable and long term relationship with clients: Really understand their needs, you got to think like ...

We all know that the business world changed permanently as a result of the recession that began in 2008. We’re all familiar with the enhanced power of purchasing, emboldened strategic procurement practices, and very deliberate attempts to squeeze most, if not all, of the profit from suppliers who compete fiercely and are often desperate. We ...

As leaders, we’re constantly looking for how to improve sales. Our natural tendency is to find things that are not working and make them better. Specifically related to salespeople, our focus could be drawn to weaknesses, like prospecting or closing. This can lead us to send our teams to training that address these areas. Here’s ...

They say that people buy from people they like and people like people who know them. More and more B2B salespeople must become trusted advisors rather than transactional order takers. A lot is written about the customer journey and influenced them over the course of that journey with content designed to inform and influence their ...

Your physical mannerisms have a lot to do with how people “see” you and what kind of perception they have about your trustworthiness. Even without speaking – your gestures make a difference in how you are perceived by others. Here’s a list of 4 gestures that can help you to appear trustworthy… without you saying ...

With another exciting year of sales and sales innovation in the books, it’s time to start thinking about the future: which tech and processes we’ll be carrying forward, which we won’t, and which game-changing trends and apps we have to keep an eye on so that, next year at this time, we’re bragging about another ...

It’s Primary time, when we all have to sift through lots of candidate pitches to figure out which one best addresses the themes and issues that we individually careabout. Yes – it’s all about messaging. Every candidate has a choice to make on how that message is crafted and what their value proposition should say. ...

Is getting it right the first time REALLY a critical success factor? I know we’ve been taught to complete a task or project error free and deliver the results that were intended at the outset. Most of the teaching time is spent on trying to “perfect imperfection” rather than on what to do if it doesn’t ...