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With the next major release of Pipeliner CRM—Pipeliner CRM 5.0, being released on the 28th of September—comes a fantastic new feature: Custom Entities (functionality referred to in some other CRM systems as “Custom Objects”). Pipeliner once again takes a giant leap ahead of any other CRM in the industry by creating a very special and ...

For our final article in the series on CRM adoption, let’s take a detailed look at the difference Pipeliner CRM makes. Comparing the CRM Industry to Others First, let’s consider the significant differences between our industry—the CRM industry—and products outside that industry. This will provide a clue to the current paradigm shift of today’s constant ...

The next in our series on CRM adoption takes up an important topic: the 8 reasons CRM implementations are never actually completed. 1. Lack of Clear Processes When a CRM adoption is not completed in a company, it’s easy to blame one particular individual or group. But one basic reason is a lack of clear ...

If there’s a single aspect you’ll see about CRM promotion, it’s this: CRM vendors are constantly comparing the features and functionality of their offering versus others. Every one of them will assert that theirs is the best. What’s fascinating, though, is that despite these endless claims, CRM adoption rate is very low. In fact, per ...

We have often explored the conflicting views of salespeople. Sometimes they are loved, but often they are seen as pushy, unfriendly, and greedy. This negative connotation is often seen in movies and media. A prominent example is the movie Glengarry Glen Ross, in which the salespeople are portrayed as obnoxious, conniving, cheating, and constantly complaining ...

To conclude our series on lessons from history, let’s look at a false assumption: that war can somehow lead to prosperity. Some economists claim that war is somehow profitable—but the fact is that war has never led to prosperity in any form in history. Let’s examine the truth of the matter. Investing in Peace While ...

My last blog took a look back at history while observing today’s world. Let’s now see how our collective future rests on sales as a profession and its impact on society. The Middle Class is Shrinking There are many parts of the world experiencing growth and stability, while economic volatility in the West is shrinking ...

We are living, undoubtedly, in turbulent times. Fortunately, we have several hundred years of recorded history to look back on and hopefully learn some lessons from. The present historical period is uncannily comparable to the Reformation of the 16th century. Certainly one of the greatest events in human history was the Reformation, a major movement ...