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How to Set A Goal: It’s vital to have a goal that is realistic, specific, challenging yet still doable, and simple. If it’s too vague, too easy, too impossible, or not viable, then you’re setting yourself up to fail at your goal before you’ve even started. A good rule of thumb is that you should ...

The crucial importance of mapping relationships became very evident to us early on in the development of Pipeliner CRM. This realization led to a totally unique CRM feature: the Org Chart and Buying Center. There is a science behind relationship mapping, though, that emphasizes and highlights its importance. Connections Today the business world is very ...

Selling is the most exciting job in the world. With the right product, it gives you unlimited income potential, freedom and a clear means to take control of your career and life. Often, people simply don’t trust salespeople. Part of that has to do with their past experience with dubious and dishonest salespeople. Part of ...

Whenever a group of people gathers to work towards a common goal, conflict is inevitable. Each employee is unique, and it’s this uniqueness that gives voice to differing opinions and ideas. Unfortunately, there’s no one or consistently “right” way to handle conflict. Each situation is different and requires the appropriate response to prevent the issue ...

If you are planning on moving to a different office space, then there are many things that you will need to take into consideration. For example, how you will move to a different office, what you will want to bring with you when you will be moving and much more. With so many things to ...

In this series of blogs on the role of CRM in 2020, we’ve discussed the role of the customer experience, and the battle between the “suite” approach, and the best-of-breed approach. Now we come to the specifics of the CRM application itself. At Pipeliner CRM, we evolved something called the Product Philosophy Wheel, which describes ...

In selling to and serving major accounts, no matter how effective you are, you must face a harsh truth. Losing happens. Regardless of your focus, time and effort, you’re certain to come up short on occasion. In the grief following a major loss, someone in the selling organization will always say, “We should learn from ...

It was almost painful to wake up each morning, knowing I chose the all-time worst job.  Enjoying humorous conversations with clients, and our family dog gleefully greeting me at home, helped me make it through each day. “Our worst experience can prove to be our gift in disguise.” Early in my career, I learned to ...