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If you own a small business, you’ve probably dealt with an unhappy customer or two. And if you haven’t, you’re probably going to. Pouring your soul into your customers only to receive negative feedback can be discouraging and frustrating. But with some preparation and knowledge, you can improve your chances of turning a disgruntled customer ...

In the seemingly disparate fields of B2B sales and music production, one may find it challenging to uncover similarities. However, if one looks closely, these arenas share compelling parallels, from the need for understanding the audience to embracing creativity, adaptability, and leveraging technology. This article aims to uncover these shared principles, taking inspiration from the ...

Small businesses and local startups are one of the most vital parts of a thriving economy. It creates jobs, drives innovation in different sectors, and contributes to a nation’s growth. However, one problem facing every small business owner is securing the proper resources to grow their operations and take opportunities. This is where alternative loans ...

To conclude our series on lessons from history, let’s look at a false assumption: that war can somehow lead to prosperity. Some economists claim that war is somehow profitable—but the fact is that war has never led to prosperity in any form in history. Let’s examine the truth of the matter. Investing in Peace While ...

My last blog took a look back at history while observing today’s world. Let’s now see how our collective future rests on sales as a profession and its impact on society. The Middle Class is Shrinking There are many parts of the world experiencing growth and stability, while economic volatility in the West is shrinking ...

Resilience enables you to come back stronger after hard times. It’s a characteristic that benefits both individuals and businesses, and many of the same principles can be applied to yourself personally as the business owner and your company. From the tangible preparation of choosing a business insurance provider to the intangible development of a positive ...

We are living, undoubtedly, in turbulent times. Fortunately, we have several hundred years of recorded history to look back on and hopefully learn some lessons from. The present historical period is uncannily comparable to the Reformation of the 16th century. Certainly one of the greatest events in human history was the Reformation, a major movement ...

Continuing our series on complexity, let’s now examine how we harness the vast complexity involved with today’s technology. One factor differentiating Pipeliner CRM from our competitors—especially high-end systems such as Salesforce, Microsoft Dynamics, and Oracle NetSuite—is that we have taken the incredible complexity involved with a CRM application and made it simple for the user. ...