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Taking a gander into the riveting world of invoices might not seem like a thrill ride, but get this—it can totally crank up your trust factor with customers. So with that in mind, stick around and I’ll let you in on the top invoicing practices that are pretty much trust pixie dust. Invoice Like a ...

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This shift calls for a holistic approach to customer service, where every department in a company plays a ...

Super Bowl LVIII is now history. The hype is dying down, the NFL offseason has begun and thankfully, Taylor Swift has returned to singing. All that said, the Kansas City Chiefs once again sit at the top of the mountain and talk of a KC dynasty is everywhere. And whether or not you’re a Chiefs ...

John Golden is your host from Pop Online Sales Magazine and Pipeline CRM. I recently had the pleasure of having a fascinating conversation with Julie Thomas, President and CEO of Value Selling Associates. We delved into the concept of a revenue engine and its implications for sales organizations. I’m excited to share the insights from ...

John recently had the pleasure of interviewing Kira Wissman, a seasoned manager with a diverse team. Our conversation revolved around the challenges of motivating employees and achieving engagement and loyalty across different generations in the workforce. Here are some of the key insights from our discussion. The Challenge of Generational Differences One of the main ...

In today’s rapidly evolving work environment, remote work has become more than just a fleeting trend; it’s a mainstay in the modern workforce. The shift to remote work brings with it a unique set of challenges and opportunities. While working from the comfort of one’s home offers unprecedented flexibility, it also demands more self-discipline and ...

The first step for any endeavor is to envision our field of dreams to realize what we want to accomplish, and then set goals to achieve it step by step. Most don’t realize the setbacks that are about to come their way to leave them in a quandary of quitting or continuing. One vital decision ...

I just wanted to drop in and share some cool stuff from my latest podcast episode. I had an amazing chat with Summer Davies, who knows a ton about making leaders out of regular folks. We talked about all sorts of things that can trip you up if you’re trying to lead a team, especially ...