Unveiling the World of Public Adjusting:
Hello everyone, I’m John Golden, the CEO of Sales POP! Online Sales Magazine and Pipeline CRM. In one of our recent podcast episodes, I had the pleasure of hosting Andy Gurczak, the CEO of All City Adjusting. Andy, an immigrant who moved to the US at the age of nine, has always been driven by a passion for helping others and an entrepreneurial spirit. Today, I’d like to share some of the insights from our enlightening conversation.
From Roofing to Public Adjusting: Andy Gurczak’s Journey
Andy’s journey began in the roofing industry as a teenager. His path eventually led him to the world of public adjusting, where he now assists individuals, families, and companies in negotiating with insurance companies for higher settlements and claim payouts.
What is Public Adjusting?
For those unfamiliar with the term, Andy provided a succinct definition of public adjusting. A public adjuster, as he explained, is a state-licensed advocate for the insured. Their role is to represent and negotiate the insured’s claim with the insurance company.
Andy pointed out that many people are unaware of public adjusters, mainly because they may only have a claim once in their lifetime of owning a home or property. However, he emphasized the importance of educating people about the availability of public adjusters when they do have a claim.
The Connection Between Public Adjusting and Real Estate
I was curious about the connection between public adjusting and real estate. Andy explained that the majority of their clients are investors, landlords, and real estate owners who benefit from having their own contractors and teams.
Common Mistakes Insured People Make
Andy also discussed some common mistakes insured people make and how his company, All City Adjusting, helps them. He mentioned that insured individuals often assume their coverage or think that their claims are guaranteed. Andy advises these individuals and provides insight into the claims process. He pointed out that some people mistakenly believe that their agent, who sold them the policy, can assist with the claims process. However, Andy clarified that agents are salespeople and have no involvement in the claims process.
The Cost of Public Adjusting
All City Adjusting charges a contingency fee, which is paid once the claim is settled. The fee ranges from 10% to 25%, depending on the claim. Andy emphasized that even with a 10% fee, the headache and hassle-free experience, as well as the amount of money recovered, make it a worthwhile investment.
The Complexity of the Insurance Industry
Our conversation then shifted to the complexity of the insurance industry. Andy acknowledged that insurance companies are pulling out of certain states while reporting high earnings. He attributed this complexity to state laws and regulations, which vary from state to state. He mentioned that insurance companies in California, for example, have to be cautious due to strict laws and statutes. As a result, policies are becoming more difficult for insured individuals to recover from.
The Emergence of Online Insurance Companies
Andy also touched on the emergence of new insurance companies that operate online, such as Lemonade. This shift towards digital platforms is another aspect of the ever-evolving insurance industry that insured individuals need to be aware of.
In conclusion, our conversation with Andy Gurczak provided a wealth of information about the world of public adjusting. It’s clear that having a public adjuster on your side can make a significant difference in the claims process. Whether you’re a homeowner, a real estate investor, or simply someone looking to understand more about insurance, I hope you found this discussion as enlightening as I did.
John is the Amazon-bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.