The restaurant industry may be one of the most lucrative industries, but it’s a cutthroat battlefield where survival is not easy. Apart from thin profits, labor is erratic, and the costs are constantly rising, which makes the industry which is already difficult to prosper even more brutal. The stiff competition in the restaurant industry requires restaurant owners to get innovative hence the need to implement restaurant technologies. Here, we have listed five key restaurant technologies that can improve and help run your business more efficiently.
1. Digital POS system
A digital POS system is one of the most important management software for restaurants. It helps restaurant owners to automate processes such as online ordering, shift scheduling, and inventory management. Benefits of using a digital POS include:
- Hassle-free transactions
- Correctly tracked sales
- Properly managed inventory
- Minimized theft: By keeping tabs on the sales made within a specific time frame, it helps to keep your employees accountable for all sales made during their shift, which helps to prevent theft
- Easier accounting
- More loyal customers: Digital POS systems have loyalty programs that help you to retain customers by giving incentives and discounts to loyal clients
- Better menu display
- Easier labor management
2. Customer-facing tabletop tablets
You can level up your restaurant ordering game by using tabletop tablets to allow customers to order from a digital menu and pay on a touchscreen tablet. This is one of the best self-service restaurant technologies and is being adopted by the small and even the most luxurious restaurants. A tabletop tablet allows customers to display the menu and allows guests to send their orders directly to the kitchen. Key benefits of a table ordering system include:
- Giving customers control
- Improving customer experience
- Collecting better data
- Increasing revenue: Apart from increasing repeat sales, a table ordering system increases efficiency and speed of service, which results in higher table turnovers
3. Online booking with a floor plan
Most customers in North America are tech-savvy, and with the fast-paced lifestyle, few people have the luxury to wait in a queue for a table. You can improve customer experience by enabling online booking with a floor plan so guests can pick their favorite table. It will also help to streamline operations from your end.
4. Self-order kiosks
Self-service kiosks are becoming the secret weapon for restaurants, especially for quick service and fast-casual restaurants. They are gaining popularity for a number of reasons, including:
- Decreased wait times
- Saving resources, especially staff time and labor costs
- Enhanced order accuracy
- Improving customer experience
- Increasing sales
- Improved profit
5. Kitchen display screens
Kitchen display screens are not only useful in big restaurants but small restaurants as well. Depending on the needs of your restaurant, your kitchen can be a hectic place, and printing tickets may not be your best option. Instead, you can use a kitchen display system to improve efficiency in the kitchen and throughout the restaurant. Other benefits of a kitchen display system include:
- Increased order accuracy
- Improved inventory management
- Improved customer experience, which results in more sales
Endnote
If you are yet to implement restaurant technologies, hop on the wagon and take advantage of the new-age restaurant revolution.
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