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TV Expert Interviews / Leadership / Nov 15, 2019 / Posted by Marcia Reynolds / 227 

How Leaders Turn Difficult Conversations into Productive Results

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Marcia Reynolds is the president of Covisioning LLC is the master of teaching others how to engage in powerful conversations that connect, influence, and activate change, even when emotions are strong. She has trained, spoken at conferences, and coached leaders in 36 countries and reached over 100K people worldwide. From government agencies and large multi-national companies to coaching schools in Italy, Turkey, Russia, China, Kazakhstan and across North America, she’s been hired by organizations around the globe, not just because of her highly engaging presentations but because of ability to change people’s minds.

John Golden and Marcia Reynolds cover the following topics:

  • How leaders can turn difficult emotional conversations into productive results? What is the first step in addressing that or overcoming that?
  • In today’s virtual world, a lot of conversations don’t even take place face to face and carry forward in the virtual arenas. Is that increase or decrease or change how you should approach things or is it the same underlying philosophy?
  • Our life experience of receiving feedbacks is in such a way that we don’t generally remember the good feedbacks but easily remembering the bad ones. So how to tackle this situation and stay motivated to do good work!
  • Why it is essential to listen to people first?

Most of the people are not trained and know the exact meaning of coaching and how to coach others. With their own experience, the leaders learn how to tackle this issue and proceed in the right direction.

Where People Go Wrong?

Leaders and coaches are charged with getting people to stretch their limits but are often unsuccessful. Top leadership coach Marcia Reynolds says the problem is, incorrectly handled; difficult conversations create more resistance than growth. Reynolds offers a model and methods for discovering what to say so people change their own minds. As a result, leaders equip people to find their own solutions, see situations more strategically, and grow beyond their limitations. She explains why it is important to pick the right time and place to enter the discomfort zone.

Change your thoughts, change your behavior has long been the mantra for the personal growth movement. Yet no matter how hard you try, there are times you can’t stop the mental chatter that leads to needless arguing, tension, frustration, and eventually a numbing process that restricts access to your joy and passion.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

 

    About Author

    Dr. Marcia Reynolds, president of Covisioning LLC is the master of teaching others how to engage in powerful conversations that connect, influence, and activate change, even when emotions are strong.

    Author's Publications on Amazon

    In this book, the author instructs the reader to experience each moment separately & fervently.
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    "Change your thoughts, change your behavior" has long been the mantra for the personal growth movement. Yet no matter how hard you try, there are times you can't to stop the mental chatter that leads to needless arguing, tension, frustration, and eventually a numbing process…
    Buy on Amazon
    Outsmart Your Brain is full of exercises, examples and guidelines that teach you how to tap into your hidden mental powers to make better decisions and influence those around you. The work is based on scientific findings. It is not your typical self-help book that…
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    You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone the moment when the mind is most open…
    Buy on Amazon
    After years of coaching high-achieving women, master coach and personal development expert Marcia Reynolds started noticing something troubling: many of the clients with whom she worked were plagued by anxiety over their own restless responses to the world.  These women were jumping jobs regularly, defining…
    Buy on Amazon
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