How to become a great leader? In this Expert Insight Interview, Neil Thubron discusses developing into great leaders. Neil Thubron is an executive coach, motivational speaker, best-selling author, and event organizer at Extreme Energy Ltd.
The interview discusses:
- Characteristics of a great leader
- Other things people look for in leaders
- Encouraging personal growth
Millennials, the driving workforce nowadays, expect their leaders to communicate to them when they are doing a good job and to make them feel valued by listening to their feedback. Thus, great leaders are great communicators and listeners, understanding and empathetic, clear on what they want, and ready to receive feedback.
There is no one universal communication style. In order to be an effective communicator, you have to engage in communication with people using their preferred method. Communication is a two-way street in which both sides need to feel comfortable. Having consistent communication with employees is very important because they can quickly start to feel disconnected from work, especially with many people working virtually.
Many leaders are now concerned with the question of whether their employees really work while working remotely. The answer is having a regular and quality conversation with the employees. Employees need to know what good looks like for the leaders, so they focus on delivering it. Another significant factor for virtual work is to set proper expectations. People face different circumstances than before the pandemic. So, instead of replicating the traditional work setting used before, you should use this opportunity to ask employees what works the best for them and be flexible.
Things People Look for In Leaders
Every leader should have an inspiring vision for the team. Tesla is a leading example of a company for which people want to work because of Elon Mask’s inspiring vision. Employees have to be able to find meaning in their jobs. People often underestimate the contribution they bring to their work. Thus, leaders are the ones who should help their employees to understand the value they bring to the customers, no matter which position they have. A great example of that is when J.F. Kennedy visited NASA before the launch to the moon. J.F.K talked to the janitor and asked him what he was doing. The janitor replied that he was getting a man to the moon.
Encourage Personal Growth
There is no better time to invest in personal and professional growth than now. Leaders should encourage their employees to invest in themselves on their own, rather than to wait for the company to do it. There are many online options and tools designed for learning, and you should embrace them because the new job interview question might be to describe how you have developed yourself during pandemics.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.