This practical and inspiring guide is for anyone in a managerial or leadership role wishing to improve their leadership skills. It presents 21 examples of real-life leadership-in-action scenarios, with a focus on best practices in business leadership, and emphasizing practical and critical leadership skills.

Based on the author's long, high-profile career in sales, sales training, and sales management, each lesson is illustrated using Ted's personal experiences, developed through individual stories, along with current relevant sales management situational examples, each emphasizing a critical managerial skill set. The concepts presented here…