"Bad Behavior, People Problems and Sticky Situations" is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move forward with confidence.

"The Respectful Leader" presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. True success is built on free-flowing, trusted, and open collaboration between departments, levels, and specialties.