Adele Spraggon is an award -winning author, a thought leader, an international trainer and a fearless speaker. In 2020, she was awarded the Woman of Inspiration: Customer Experience Award, and in 2021, she was recognized as the Top Behavioural Expert of the Year by IAOTP: International Association of Top Professionals. In May of that year she was featured on the cover of the T.I.P Magazine: Top Industry Professionals magazine.