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🎧 Inside Sales Challenges and Solutions
Podcast Sales Leadership / PodCast / Sep 30, 2024 / Posted by Glenn Sandifer / 4

🎧 Inside Sales Challenges and Solutions

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In the latest Expert Insight Interview, host John Golden sits down with Glenn Sandifer, Senior Director at Securitas Technology US, to explore the evolving landscape of inside sales. With over 20 years of experience, Glenn shares insights on the challenges faced by inside sales teams and the key traits needed for success.

Inside sales has shifted from traditional telemarketing to a multi-channel approach, requiring reps to be skilled in phone, email, social media, and more. Glenn emphasizes that grit, coachability, and adaptability are essential for success. Grit helps reps tackle daily challenges, coachability ensures they are open to learning and feedback, and adaptability allows them to navigate shifting tasks and technologies.

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About Author

As a senior director at Securitas Technology US, Glenn Sandifer leverages his 20+ years of experience and his MBA in project management to lead the inside sales and client success teams, ensuring high-quality service and satisfaction for our clients across various sectors and markets. I also hold low voltage certifications in alarm and general systems, which enable me to provide technical guidance and support to my teams and clients.

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