In this podcast episode, John Golden and Frank V. Cespedes discuss the evolving role of AI in sales. Cespedes highlights AI’s potential to improve productivity, particularly in customer contact and lead generation. They explore how AI shifts the focus to higher-value tasks and relationship-building for salespeople. The conversation also covers the necessity of clean data and the critical role of management in implementing AI effectively. The episode emphasizes that while AI can be a powerful tool, it requires strategic management and human interaction to realize its benefits in the sales industry.
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