In this Expert Insight Interview, Hally Brooke discusses anxiety and depression as gut rather than brain problems. Hally Brooke is a nationally board-certified nutrition counselor and health coach at Nourished Coaching.

This Expert Insight Interview discusses:

• The reasons why depression and anxiety should be considered gut problems
• How the Standard American Diet contributes to inflammation
• What the Standard American Diet entails and why it is so dangerous

Anxiety and Depression Start in the Gut

Most people would immediately associate anxiety and depression with mental health, and that is how we treat these disorders. We use counseling, anti-depressants, and anti-anxiety medications. However, Hally Brooke posits that there are two reasons why depression and anxiety are gut problems rather than brain problems.

The first reason is that 95% of your serotonin is created in your gut, not in your brain. So, if your digestive tract is not functioning correctly, your body is not producing the serotonin it needs. Secondly, we’re now starting to rename depression as brain inflammation, and brain inflammation is caused by inflammation in our bodies in general.

Body and Brain Inflammation

We now know that the gut epithelial lining is only one cell thick. To put that into perspective, the skin on the thinnest part of your hand is about 30 cells wide. We also know that most foods in the Standard American Diet (SAD) cause significant inflammation, resulting in these cells splitting apart.

This leads to bacteria and food particles leaking out into your body. Your body responds to this by attacking these particles like it would a virus, which results in a raging inflammation in our bodies that spills onto our brains.

Standard American Diet

The standard American diet consists of everything we love, including burgers, French fries, chips, and other highly processed, sugary foods cooked in low-quality oils high in inflammatory Omega 6 fats.

Many people don’t know that food companies like Kellogg’s, Heinz, and others have chemists on payroll whose sole job is to figure out how to make the food addicting. Pasta sauce does not need to have sugar in it, but it does because that makes it addicting and makes you go back and buy that brand again.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Andy McDowell discusses how creativity is at the heart of generating value in this world. Andy McDowell has spent over 20 years at Boeing and has since then been helping people understand how to bring value through creativity.

This Expert Insight Interview discusses:

• The concept of creativity as the engine of generating value in the world
• How we make creative decisions every day without even realizing it
• Why we must all be more mindful of our creative decisions

Creativity as the Engine of Value

Value is either generated or extracted in the world. There are different forms of value, including emotional, financial, physical, and so on. However, creativity is at the heart of generating value, whatever its form may be. This is the engine behind generating value in the world.

Andy McDowell believes that everybody is creative in their nature. The only difference is whether or not you’re willing to grab hold of that creativity and see it as a journey. It’s all about being ready to go on that journey instead of expecting to be the most creative person in the world in an instant.

Everyday Creativity

People tend to think you have to be born a creative person. However, no matter how artistic you may or may not be, everybody can be creative in their own right. Andy McDowell says that alarms go off in his head every time somebody tells him that they’re not creative because we are all inherently creative.

As soon as you get out of bed and put your feet on the floor, you have the opportunity to be creative in your day. When you go to the fridge and decide what you’re going to cook for dinner, you’re being creative. Even if you’re cooking a hamburger, you’re creating a dining experience for yourself, and that is creativity.

Being Mindful

There’s an opportunity to be creative every day as long as you can understand and see that opportunity when making decisions throughout the day. Most of us probably think of our everyday decisions as too mundane or not requiring too much creativity. Still, the reality is that you’re creating your life experience every day with every decision you make.

The challenge there is to try to become a little more conscious of these decisions instead of letting them happen to you. We all need to try and live in the moment and understand these opportunities for creativity that present themselves.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Satyam Kantamneni discusses user experience and user-centric innovation. Satyam Kantamneni is the founder of UXReactor, which he founded with his brother and turned into one of the fastest-growing specialized user-experience design firms in the US, with a team of over 60 people across three continents.

This Expert Insight Interview discusses:

• What user experience really means
• Where the UX profession came from
• Why we still run into head-scratching user experiences with modern products

UX Explained

Even UX professionals don’t seem to understand what user experience means entirely. On the basic level, every system that’s ever been designed for a user is projecting an experience. This is true for a door, just as it is for the latest smartphone. If you’re using it, there’s a user experience involved.

The interesting thing about user experience is that it has so many variables. There are different users, contexts, and needs, so someone has to spend the time thinking about designing that and focusing on it. This is pretty much how the entire UX profession came to be.

Interesting History

Interestingly, the genesis of user experience was in WWII. Many systems were being created during that time, namely vehicles like tanks and planes, but the soldiers using these vehicles were not very effective.

It turns out that many people were ejecting from their airplanes right before they entered enemy territory. Although you might think that pilots were simply afraid of going into battle, the actual reason was that the switches for arming your weapons and the ejector seat were easily confused in the fog of war.

Being User-Centric

Even today, we get head-scratching user experiences sometimes. And the funny thing is that most companies talk about being user-centric, but when you use their product or service, it is confusing and entirely at odds with what they market themselves as.

This isn’t because companies are malicious and want their customers to struggle with a poor user experience. Creating a great user experience is not easy, and there are a lot of factors involved in making a UX work.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Reza Abraham discusses his book In Control: Taking Control of Your Life and Career. Reza Abraham is the founder of the InControl Group. He is an author, executive coach, leadership consultant, and speaker, focusing on topics that have transformed hundreds of organizations, empowering their people to be in control of their lives.

This Expert Insight Interview discusses:

• What it means to be intentional
• Why it is important to stop worrying about things outside of your control
• How to control your inputs and surroundings

Being Intentional

Everything that happens to us is intentional. What does being intentional mean? First of all, it means having rock-solid goals, so you have to be super clear about what you want to do. Secondly, you need a proper timeline to achieve these goals, so you need a plan. Finally, and most importantly, you need to be committed.

When you become entirely committed and intentional about something, obstacles on your path become the path.

Staying in Control

People allow life to happen to them in some accidental way, or they outsource it to fate. On top of that, if you ask people what their purpose is, most don’t have the answer. That said, we live in such a crazy world nowadays that you can’t blame people for thinking that everything is beyond their control.

It is important to remember that there are always things within our control and things out of our control. There is no denying that. However, we need to take complete responsibility for what we can control and stop apologizing for things we cannot control.

Curating Our Inputs

We have the ability to control our inputs and what we let come in. What you let in will always determine how high you go. It is all about who you listen to, who you talk to, and what you surround yourself with.

This is something we all know — you are an average of the five people you spend most of your time with. So, if the people around you are constantly nagging and complaining about things out of their control, you will begin to accept that as reality and slowly relinquish control over the things you can affect. This is something you want to avoid at all costs.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Ravi Hutheesing discusses pivoting your passion into your profession. Ravi Hutheesing is a descendent of India’s first family, including the prime ministers Nehru and Gandhi. He was the guitarist in the Grammy-nominated band Hanson, performed at the White House, Madison Square Garden, SNL, etc. Later, he became a pilot, aviator, and speaker, helping the industry attract new student pilots.

This Expert Insight Interview discusses:

• Ravi’s book “Pivot”
• Why everyone should try to pursue their passion as a career
• All of the factors necessary for success in any walk of life

Pivot

During the first COVID lockdown, Ravi was actually on a three-week trip to the coast of Chile, and the border closed while he was there, so he ended up staying for six months. So, what did he decide to do while being stuck on the Pacific coast with a beautiful view for six months? Write a book.

“Pivot” is a very autobiographical book about Ravi’s pivots throughout his life, but the context has to do with the pivots we all had to make during the pandemic. When we have this type of catastrophic event that shifts our mindset, it allows us to reinvent ourselves and reinvent the way we want to lead our lives.

Pursuing Your Passion

Nowadays, we have so many tools and resources at our fingertips; we can do things that we could never do even 10-15 years ago. It is somewhat of a luxury to be able to pursue your passion and build a career out of it. Many people don’t have that opportunity, or at least they think they don’t.

While it is a luxury, it is also hard work. It is not easy to pursue your passion, but then again, it is not easy to do most other things either. So, you might as well do what you love because you will have to put in the effort and the time anyway.

Being Prepared for Opportunities

Ultimately, persistence prevails. And it’s not just about being persistent but also having the attitude of lifelong learning, willingness to fail, and tolerance for risk. Opportunities present themselves disguised as hard work, which is why most people miss them.

These things factor into your success, but when you’re doing what you love, you generally have a higher tolerance for risk, a willingness to fail, and a stronger desire to learn because you’re pursuing your passion.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Paul Ruppert discusses the emergence and history of text messaging. Paul Ruppert from Global Point View Ltd is a sales strategist, growth consultant, and advisor. He has a profound background in messaging and global telecoms.

This Expert Insight Interview discusses:

• The emergence of text messaging in Europe and the US
• Who contributed the most to the rapid growth of text messaging
• Why texting was much more prevalent in Europe than in the US early on

The emergence of GSM Text Messaging

Over the past 25 years, Paul Ruppert has been at the forefront of the messaging business. He almost fell into it by chance, starting off working for the mobile network operator now known as AT&T in the late 1990s. The beginning of his career coincided with the emergence of text messaging as a native or inherent element of GSM radio-formatted phones.

GSM stands for Global System Mobile, and the technology emerged out of Europe. At that stage of the game, text messages were limited to 160 characters. One of the powerful elements of this limitation is that the messages were short enough to be processed immediately by our brains.

Teenage Girls’ Contribution

By next year the number of mobile phones in the world will exceed the actual population of the planet. In some areas of the world, it is easier to find a mobile phone than it is to find fresh running water.

This illustrates that the pervasiveness of text messaging took off very quickly, led primarily by teenage girls. Paul’s friend Graham Brown wrote a book covering the emergence of text messaging and how the cohorts that drove it were initially middle-school students.

Europe vs. US

Interestingly, when text messaging first came around, it was much more prevalent in Europe than in the US. John remembers the early days of GSM phones in Ireland and how all of his friends suddenly began texting him instead of calling.

The primary reason for this was the native capability of the GSM phone, as it was essentially picked up and developed in the European market first. The non-GSM technologies primarily available in the USA, including CDMA, TDMA, and iDEN, did not have text messaging as part of their functionality.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Patricia Morgan discusses stress and the idea of stress management. Patricia Morgan is a professional speaker primarily dealing with stress management. She is also the author of several books, including From Woe to Wow: How Resilient Women Succeed at Work and the award-winning Love Her as She Is: Lessons from a Daughter Stolen by Addictions.

This Expert Insight Interview discusses:

• The global increase in stress over the past few years
• What stress is and how does it impact our everyday lives
• How external factors can affect our levels of stress

Stress

It’s not like stress hasn’t always been there, but it seems like more people are talking about it than ever, perhaps because of the experience we all went through with COVID and how that impacted people differently.

Overall, people seem to have gotten discombobulated and knocked out of their rhythm over the past couple of years. Perhaps it has to do with working from home for the first time or being denied some trappings and accouterments typically associated with success. Whatever the case may be, stress has become a more significant issue than ever.

Disruptions

It seems that stress has begun to manifest itself in different ways now that it’s become so prevalent. According to Patricia Morgan, stress is pressure put on us to adapt or change. We have had more than our share of change during this pandemic, so every time we put out the energy to shift, adapt, and change our patterns, it takes extra energy.

Most of us are in a state of “flow.” Normally we get up, and we don’t even have to think about our daily routines. However, our patterns have been incredibly disrupted recently. We live in a time of disruption and disturbance, but unfortunately, many people aren’t aware of that.

Conflict

Conflict is another massive part of the equation because we are hard-wired for connection. Our pre-frontal cortex needs to remain intact so that we can connect. We have evolved to create a sense of safety when connected with other people.

When people don’t control their power very well, they end up “barking” into the world, and we often don’t know whether to fight back or give up, flee, and hide. As much as we might feel grounded in our personal problems, global conflicts, and external stresses significantly affect our nervous systems, putting us on edge.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Why are some salespeople extraordinary and others not? This is an age-old question that is not easily answered.

Sometimes even the best salespeople can’t tell you exactly what they do differently so it takes some expert observation and investigation to be able to unlock and codify these best practices.

Kim Ades and Frame of Mind Coaching has figured this out for you and in this #SalesChats she will share some of the secrets to extraordinary performance in Sales. Tune in to hear her interviewed by host John Golden.

Recorded Live April 21th, 2022

EPISODE QUESTIONS:

Q1: What are the Qualities that Separate Extraordinary Salespeople from the Rest?

Q2: What are Bad Sales Habits?

Q3: What are Key Differences Between High and Low Sales Performers?

Our Guest

Kim Ades

Kim Ades is the Founder of Frame of Mind Coaching™ and Co-Founder of The Journal That Talks Back™. She is an author, speaker, entrepreneur, coach, and mom of five.

Links › Kim Ades | Linkedin.com | Twitter

Our Hosts

John Golden

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Martha Neumeister

Martha is a social media strategist, responsible for all social media platforms of Pipeliner CRM. She is a communication expert with social media affinity, which she has been focusing on throughout her professional career. She has a bachelor´s degree in Entrepreneurship & Management and a master´s degree in Online Marketing which supports her in her career as Social Media Strategist.

About SalesChats

SalesChats is a fast-paced (no more than 30 minutes) multi-media series that provides leading strategies, tactics and thinking for sales professionals worldwide. It can be found on Twitter (#SalesChats), as a live Google+ Hangout, and as a podcast available on iTunes, SoundCloud and right here on SalesPOP! If you think you would make a great guest for #SalesChats, please contact co-host Martha Neumeister.

SalesChats is co-hosted by John Golden, CSO Pipeliner CRM, and Martha Neumeister, Social Media Strategist Pipeliner CRM.