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Global Spring: Predictions for a Post-Pandemic World (video)

In this Expert Insight Interview, Dr. Maha Aziz discusses her latest book Global Spring: Predictions for a Post-Pandemic World. Dr. Maha Aziz investigates global risk and prediction in her work as a professor in the MA International Relations program at the New York University Graduate School of Arts and Sciences. She is also a risk expert for the World Economic Forum and the author of Future World Order and the recently released Global Spring: Predictions for a Post-Pandemic World.

This Expert Insight Interview discusses:

  • Dr. Maha Aziz’s books and what they reflect on
  • The crisis of political legitimacy the world finds itself in
  • The evolution of hate and the trend of xenophobia we have experienced

Future World Order

Dr. Aziz’s first book Future World Order reflected on the fact that in the past decade, we’ve seen a global legitimacy crisis emerge, where the status quo was disrupted geopolitically, politically, economically, and socially. For instance, there has been a big question mark over our geopolitical structure in the past decade.

We had been challenging US hegemony even before the Trump years and going into the Biden era; there is still a big question mark on who is in charge. From Dr. Maha’s perspective, we live in a leaderless world, which creates more risk.

Crisis of Political Legitimacy

If we reflect on the last decade and what we will see going forward, there is this crisis of political legitimacy. Beyond the Arab Spring region, and since that happened, we have seen challenges to the political status quo in most parts of the world.

There is a growing sense among citizens that there must be a better way to govern, so we’ve seen these bursts of citizen-led unrest against governments, policies, and leaders in every region. Dr. Aziz believes this will persist as we ease into a post-pandemic era.

Evolution of Hate

It is also important to realize that we have been amidst a global identity crisis in the last decade and going into the next one. We have seen a trend of hate, xenophobia, and extremism.

This “evolution of hate” has spanned from Islamist extremism to Buddhist extremism, Hindu extremism, far-right extremism, and this dangerous xenophobia that has persisted during the pandemic and will continue.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

The Human Sales Factor (video)

In this Expert Insight Interview, Lance Tyson discusses his book The Human Sales Factor: The Human-to-Human Equation for Connecting, Persuading, and Closing the Deal. Lance Tyson is the CEO of The Tyson Group, a top sales training company. He specializes in sports selling and has worked with some of the biggest sports teams in America.

This Expert Insight Interview discusses:

  • The human factor in sales
  • The different roles that require selling in business and life
  • The believability that comes from enthusiasm about an idea

Human Factor

People want to have good, solid, authentic connections with other human beings, whether in a sales process or other interaction. This was always the case, but it has been particularly accelerated by the pandemic, which is why this book is so timely.

When Lance and his team were planning out the book, they looked at what makes the difference in sales and where this difference comes from. They realized that the human factor was critical to this process because people wanted the believability of human-to-human contact.

Selling as a Part of Life

Selling is the lifeblood of any business and is even key to many human interactions unrelated to business. If you have a movie script and try to get people to buy into it, you have to sell it. You even have to sell your kids on doing the right thing.

There are so many roles that require selling and so much applicability to the word “sale,” particularly in leadership.

Enthusiasm and Believability

Personal development has become all about what is facing out, whereas, in the past, it was all about what’s inside you, all about your value system. According to Lance Tyson, the latter is the right approach, not only in personal development but also in sales. There is a believability factor and an enthusiasm that every idea generates.

This means you’ll be hard-pressed to find a salesperson that is as excited about your product or service as you are. You have to look at your message and how it comes off, and this comes from your first. Sales do require people skills, but it is all about understanding yourself and knowing that the message comes from you before you can deliver it.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Leaders Balancing Technology with Humanity (video)

In this Expert Insight Interview, Kim Curtis discusses leaders balancing technology with humanity. Kim Curtis is a nationally recognized wealth management advisor and speaker. She is the President and CEO of Wealth Legacy Institute, which has done groundbreaking work developing a highly personal client-centric planning model. The Planning for LIFE Experience is now the cornerstone of the firm’s holistic and highly successful approach to integrated wealth management.

This Expert Insight Interview discusses:

  • The disruption that technology has brought into various industries
  • The ubiquitous craving for authenticity and human connection
  • The enormous potential value of blockchain and cryptocurrency

Disruptions

Every industry is being disrupted by technology nowadays. This is particularly the case in FinTech and financial advice. Even thinking about how the average person’s banking experience has changed over the last few years, this trend becomes quite apparent. Kim says that she is surprised that banks are still building physical brick-and-mortar locations.

But this rapid technological shift also has a flip side. Sometimes we get so wrapped up in taking advantage of new technologies that we forget the human component of the equation. Without the proper understanding of that relationship, technology is efficient but takes away from the human element.

Authenticity

The common problem is that people tend to build technologies to suit themselves instead of the customer or the person they’re trying to serve. This is always a bad starting point. Another thing that has cropped up now, especially after the pandemic, is the craving for more human connection, particularly authenticity from the people you deal with.

We all want to deal with more authentic people. We’re sick of hyperbole and the “plastic” side of the business world. We want to have honest, authentic conversations with an empathetic human being.

Blockchain

There are great uses of technology beyond getting rid of menial tasks to be more productive. One example of this is cryptocurrency. We think of cryptocurrencies as coins, but the actual technology behind the currency is where the value is; Bitcoin has a coin attached to it to pay for the miners to legitimize the ledger.

If you think of blockchain, its actual value is the potential to remove banks from every transaction entirely. This would enable people to make international trade quickly, without the need for a “middleman” to confirm the payment. Now imagine this technology in every single industry.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Selling with Authentic Persuasion (video)

In this Expert Insight Interview, Jason Cutter discusses his book Selling with Authentic Persuasion. Jason Cutter is the first marine biologist we’ve had on the show. He is actually a marine biologist who turned into a sales mentor and sales trainer, helping people sell with authenticity.

This Expert Insight Interview discusses:

  • The importance of understanding the impact you’re making as a salesperson
  • Empathy as a crucial aspect of authentic persuasion
  • Where salespeople should get their motivation from

Impact and Mindset

There are plenty of people in sales jobs out there who perhaps haven’t asked themselves about the impact of what they’re doing. If you want to make a successful career in sales, you can’t think in terms of simple transactions. Instead, you must understand that you are the conduit enabling somebody to get a product or service they need.

This is one of the key motivations behind Jason’s book Selling with Authentic Persuasion. If you want to be a sales professional and a deal maker, you can’t simply default to taking orders and hoping things take care of themselves. You have to have a specific system and, most importantly, the right mindset.

Empathy

In a B2B scenario, making a purchase can be career-enhancing or career-limiting if it doesn’t work out. There are a lot of emotions attached to it, and sellers often don’t spend enough time empathizing with the person on the other end and realizing that the person or group is making decisions that could have positive or negative ramifications for them.

Empathy is the second part of Jason’s process, called The Authentic Persuasion Pathway. You have to care and understand why this sale matters to the other person at some point in the pathway. Once you know you have the thing that will help them get to a better place, it’s also about you doing everything you can to guide them across the finish line.

Conviction

Sales are something you should be doing for somebody and with somebody. It is a service. You should want to see your prospects succeed with or without your product, but if you have the right thing for them, you should do everything to get the message across.

This is where the sales professional’s conviction and persuasion come from. This conviction should never come from a place of needing to hit a quota.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Why Anxiety And Depression Should Be Treated In The Gut (video)

In this Expert Insight Interview, Hally Brooke discusses anxiety and depression as gut rather than brain problems. Hally Brooke is a nationally board-certified nutrition counselor and health coach at Nourished Coaching.

This Expert Insight Interview discusses:

  • The reasons why depression and anxiety should be considered gut problems
  • How the Standard American Diet contributes to inflammation
  • What the Standard American Diet entails and why it is so dangerous

Anxiety and Depression Start in the Gut

Most people would immediately associate anxiety and depression with mental health, and that is how we treat these disorders. We use counseling, anti-depressants, and anti-anxiety medications. However, Hally Brooke posits that there are two reasons why depression and anxiety are gut problems rather than brain problems.

The first reason is that 95% of your serotonin is created in your gut, not in your brain. So, if your digestive tract is not functioning correctly, your body is not producing the serotonin it needs. Secondly, we’re now starting to rename depression as brain inflammation, and brain inflammation is caused by inflammation in our bodies in general.

Body and Brain Inflammation

We now know that the gut epithelial lining is only one cell thick. To put that into perspective, the skin on the thinnest part of your hand is about 30 cells wide. We also know that most foods in the Standard American Diet (SAD) cause significant inflammation, resulting in these cells splitting apart.

This leads to bacteria and food particles leaking out into your body. Your body responds to this by attacking these particles like it would a virus, which results in a raging inflammation in our bodies that spills onto our brains.

Standard American Diet

The standard American diet consists of everything we love, including burgers, French fries, chips, and other highly processed, sugary foods cooked in low-quality oils high in inflammatory Omega 6 fats.

Many people don’t know that food companies like Kellogg’s, Heinz, and others have chemists on payroll whose sole job is to figure out how to make the food addicting. Pasta sauce does not need to have sugar in it, but it does because that makes it addicting and makes you go back and buy that brand again.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

How Creativity Is At The Heart Of Generating Value In This World (video)

In this Expert Insight Interview, Andy McDowell discusses how creativity is at the heart of generating value in this world. Andy McDowell has spent over 20 years at Boeing and has since then been helping people understand how to bring value through creativity.

This Expert Insight Interview discusses:

  • The concept of creativity as the engine of generating value in the world
  • How we make creative decisions every day without even realizing it
  • Why we must all be more mindful of our creative decisions

Creativity as the Engine of Value

Value is either generated or extracted in the world. There are different forms of value, including emotional, financial, physical, and so on. However, creativity is at the heart of generating value, whatever its form may be. This is the engine behind generating value in the world.

Andy McDowell believes that everybody is creative in their nature. The only difference is whether or not you’re willing to grab hold of that creativity and see it as a journey. It’s all about being ready to go on that journey instead of expecting to be the most creative person in the world in an instant.

Everyday Creativity

People tend to think you have to be born a creative person. However, no matter how artistic you may or may not be, everybody can be creative in their own right. Andy McDowell says that alarms go off in his head every time somebody tells him that they’re not creative because we are all inherently creative.

As soon as you get out of bed and put your feet on the floor, you have the opportunity to be creative in your day. When you go to the fridge and decide what you’re going to cook for dinner, you’re being creative. Even if you’re cooking a hamburger, you’re creating a dining experience for yourself, and that is creativity.

Being Mindful

There’s an opportunity to be creative every day as long as you can understand and see that opportunity when making decisions throughout the day. Most of us probably think of our everyday decisions as too mundane or not requiring too much creativity. Still, the reality is that you’re creating your life experience every day with every decision you make.

The challenge there is to try to become a little more conscious of these decisions instead of letting them happen to you. We all need to try and live in the moment and understand these opportunities for creativity that present themselves.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

User Experience and User-Centric Innovation (video)

In this Expert Insight Interview, Satyam Kantamneni discusses user experience and user-centric innovation. Satyam Kantamneni is the founder of UXReactor, which he founded with his brother and turned into one of the fastest-growing specialized user-experience design firms in the US, with a team of over 60 people across three continents.

This Expert Insight Interview discusses:

  • What user experience really means
  • Where the UX profession came from
  • Why we still run into head-scratching user experiences with modern products

UX Explained

Even UX professionals don’t seem to understand what user experience means entirely. On the basic level, every system that’s ever been designed for a user is projecting an experience. This is true for a door, just as it is for the latest smartphone. If you’re using it, there’s a user experience involved.

The interesting thing about user experience is that it has so many variables. There are different users, contexts, and needs, so someone has to spend the time thinking about designing that and focusing on it. This is pretty much how the entire UX profession came to be.

Interesting History

Interestingly, the genesis of user experience was in WWII. Many systems were being created during that time, namely vehicles like tanks and planes, but the soldiers using these vehicles were not very effective.

It turns out that many people were ejecting from their airplanes right before they entered enemy territory. Although you might think that pilots were simply afraid of going into battle, the actual reason was that the switches for arming your weapons and the ejector seat were easily confused in the fog of war.

Being User-Centric

Even today, we get head-scratching user experiences sometimes. And the funny thing is that most companies talk about being user-centric, but when you use their product or service, it is confusing and entirely at odds with what they market themselves as.

This isn’t because companies are malicious and want their customers to struggle with a poor user experience. Creating a great user experience is not easy, and there are a lot of factors involved in making a UX work.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Taking Control of Your Life and Career (video)

In this Expert Insight Interview, Reza Abraham discusses his book In Control: Taking Control of Your Life and Career. Reza Abraham is the founder of the InControl Group. He is an author, executive coach, leadership consultant, and speaker, focusing on topics that have transformed hundreds of organizations, empowering their people to be in control of their lives.

This Expert Insight Interview discusses:

  • What it means to be intentional
  • Why it is important to stop worrying about things outside of your control
  • How to control your inputs and surroundings

Being Intentional

Everything that happens to us is intentional. What does being intentional mean? First of all, it means having rock-solid goals, so you have to be super clear about what you want to do. Secondly, you need a proper timeline to achieve these goals, so you need a plan. Finally, and most importantly, you need to be committed.

When you become entirely committed and intentional about something, obstacles on your path become the path.

Staying in Control

People allow life to happen to them in some accidental way, or they outsource it to fate. On top of that, if you ask people what their purpose is, most don’t have the answer. That said, we live in such a crazy world nowadays that you can’t blame people for thinking that everything is beyond their control.

It is important to remember that there are always things within our control and things out of our control. There is no denying that. However, we need to take complete responsibility for what we can control and stop apologizing for things we cannot control.

Curating Our Inputs

We have the ability to control our inputs and what we let come in. What you let in will always determine how high you go. It is all about who you listen to, who you talk to, and what you surround yourself with.

This is something we all know — you are an average of the five people you spend most of your time with. So, if the people around you are constantly nagging and complaining about things out of their control, you will begin to accept that as reality and slowly relinquish control over the things you can affect. This is something you want to avoid at all costs.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

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