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How To Become The Leader of “NOW” Using Disruptive Self-Ownership (video)

In this Expert Insight Interview, Dr. Risa Ryger discusses how to become the leader of “now” using Disruptive Self-Ownership. Dr. Risa Ryger is a clinical psychologist, international speaker, and entrepreneur. She is the founder of 93% Consulting, the creator of Disruptive Self-Ownership, and has served on the Advisory Council on Mindfulness Without Borders. Dr. Risa teaches individuals and leaders how to deliver assertive communication authentically, helps clients learn to self-manage, lead purposefully and intentionally and optimize their performance so that they can be seen, heard, and valued.

This Expert Insight Interview discusses:

  • What leaders need to do to increase their authenticity, credibility, and trust
  • How the organizational structure has shifted over the past couple of years
  • The ever-growing need for human connection in the workplace

Upping Your Game

People’s lives have changed profoundly in the recent period, and when this happens, it also affects the workspace. So, what do leaders need to bring forth to get on the mark to deliver to their teams?

It all comes down to three things — leaders need to up their authenticity, credibility, and trust. This is what people are looking for in their leaders now.

Shifting Organizational Structures

We’re coming out of very traditional organizational structures; unfortunately, many still think in those terms. This organizational structure started changing even before the pandemic, but everything was kicked into high gear in the past couple of years.

All of this means that, as a leader, you cannot possibly communicate with your employees and teams in the same way you used to. Creating touchpoints with people who are in a variety of different situations has become a massive challenge for leaders.

Human Connection

Another critical thing to focus on is that our boundaries have shifted so much over the past couple of years. We have all been in a Zoom meeting with someone only to see their kid or pet coming through the frame in the background.

So, these “business” boundaries we used to have are not so strict and rigid anymore, and there’s more need for humanity and connection. And because we spend so much of our waking lives working, we need to find these human connections in our work lives, especially now, when we are at our loneliest.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Having The Right Mindset and Dialogue With Your Mind For Success! (video)

In this Expert Insight Interview, Christina Woods discusses the importance of having the right mindset and having a dialogue with your mind. Christina Woods uses the power of RTT hypnotherapy and coaching to allow her clients to connect and get to the root of what’s holding them back. She also had a 30-year career in sales and leadership, which, as she says, would have been much less stressful had she known about mindset and how to dialogue with the mind.

This Expert Insight Interview discusses:

  • Distraction as the pervasive culture of the modern age
  • Our false belief that we are controlled by our conscious minds
  • Emotional triggers related to childhood trauma and upbringing

Culture of Distraction

We live in a society in which distraction is the pervasive culture. All our devices and minor distractions prevent us from having a second alone with our thoughts, which means most people never get the chance to have any self-dialogue.

In today’s culture, you’re not supposed to have stillness because that means you’re not productive. Christina Woods hopes to change that and teach people the importance of dialoguing with their minds.

Subconscious Control

We live in a false belief that we are controlled by our conscious minds — that we can logically figure things out. However, in a battle between emotion and logic, emotion invariably wins because 95% of what is calling the shots in our lives is our subconscious mind.

The subconscious dictates how we think about the world, ourselves, family members, work performance, and everything else you can imagine. None of these thoughts come from the conscious level. This is the kind of thing Christina wishes she had known about in those 30 years in sales and leadership.

Triggers

Every thought we think creates a physical reaction in our body. If you close your eyes and imagine you’re eating a lemon, your mouth will start salivating, even though there’s no lemon. So, if your feelings were hurt when you were five years old, you processed it as a five-year-old because that is when you had that physical reaction.

Fast forward to now; even if you’re 50, you will still react to a trigger as if you were five years old because that is when you processed that feeling. These triggers may seem silly for us as adults, but they are hard-wired in us by our environment and upbringing.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

The Evolution of Workplace Learning Since the Industrial Age (video)

In this Expert Insight Interview, Shannon Tipton discusses modernizing learning to create business impact. Shannon Tipton is the Chief Learning Rebel with over 15 years of corporate learning leadership experience. She has blended learning techniques and informal learning processes to successfully develop learning and development departments and training startups in North America, Europe, and Korea.

This Expert Insight Interview discusses:

  • The evolution of workplace learning since the industrial age
  • Why we need to modernize our workplace learning techniques
  • The fact that learning and development are often delegated to other departments

Evolution of Workplace Learning

Workplace learning hasn’t evolved much since the industrial age. We had many people sitting in the same place, all in little rows, and there wasn’t much professional development going on. Subsequently, it was equated to when you went to school.

So, corporate learning looks like going to university or high school. It all looks the same, and it shouldn’t because it doesn’t work in the same way. Your audience is not sitting in a classroom with classrooms at the ready to take notes about your lecture. This is not how workplace learning works.

Need to Modernize Learning and Development

When you think about adult learning, adults want to take information, they want it to be relevant, and they want it to make them smarter, better, and faster than they were yesterday. Sitting in that classroom environment as it was modeled after that industrial-age learning just isn’t going to work today.

People want to be able to get out and do the thing that they’re supposed to do and do it well. So, it is time to think about how we produce workplace learning.

Giving L&D Its Department

Part of the issue is that most organizations’ learning, development, or training is somewhat relegated to HR and not given the resources or respect it deserves. Some learning and development departments work through the HR function. Others work through Operations, and others work through Sales, etc.

Shannon thinks that L&D deserves to have its own space with an agenda that enables it to work with the business to its fullest capacity.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Growth Mindset and Business Strategy (video)

In this Expert Insight Interview, Samantha Stewart discusses growth mindset and business strategy. Samantha Stewart is the Founder and CEO of SR=S. As a certified life coach, she brings two decades of business building and mentoring experience to her coaching practice.

This Expert Insight Interview discusses:

  • What it means to have a growth mindset
  • Why your mindset determines your life’s trajectory
  • How to start journaling for self-reflection

Growth Mindset

A growth mindset means having the idea of being flexible. With this mindset, you know who you are and what your product/service is, but you can pivot, think outside the box, and not be so set in your ways that you can’t be flexible.

As you go along and meet with clients, you’ll realize that there’s always something missing. There’s an additional pain point that needs to be hit. You can start thinking about some other ideas and how you could even change your current process and your existing programs. This is what Samantha talks about when she talks about a growth mindset.

Limiting Mindset

The opposite of a growth mindset is a limiting mindset which relates to seeing things in a very narrow, confined context. Samantha believes that we are all limited by our thoughts. So, whatever you think the cap is of where you can go in your life or where you can go in your business, you’re correct.

So, your mindset will determine the outcome of the trajectory that is your life.

Journaling for Self-Reflection

Many people do not know what their mindset is. To understand this, you need to do a bit of self-examination. So, how do you start to look at, analyze, and assess the kind of mindset you have and how it impacts your life? The very first place to start is by having some self-awareness. An excellent tool for that is to start journaling.

Sit down and do what Samantha calls a “brain dump,” where you just write out your stream of consciousness, whatever is in your mind. It will take you a little bit of time to ultimately get to where you need or want to be, to have an idea of what’s going on for you, who you are, what your strengths and weaknesses are, and any underlying memories that are still running in your subconscious.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Why “Happiness” isn’t the Goal for Leaders… Relentless Positivity is (video)

In this Expert Insight Interview, Pamela Jett discusses the concept of relentless positivity, what it means for leaders and people in general, and how it can be transformative. Pamela Jett is an internationally recognized communication and leadership expert, speaker, author, and executive advisor. She works with professionals to better understand that choosing to be relentlessly positive even in difficult situations isn’t naïve; it is leadership.

This Expert Insight Interview discusses:

  • How Pamela Jett got on the path of advocating for relentless positivity
  • Why relentless positivity is not the same as being happy all the time
  • The secrets to being relentlessly positive

Origin of the Idea

As humans, we’re not typically relentlessly positive, but it seems as if that is more due to our environment than our intrinsic nature. Research shows that we are all born with a happiness/optimism/positivity setpoint, and some are born with higher marks for this setpoint than others.

Pamela, for one, has always had a very positive, happy, optimistic attitude. It has simply been part of who she is and how she functions. After a few decades of working with leaders, it struck her that there was probably some room to share how to cultivate that attitude of positivity to make them more effective leaders.

Positive vs. Happy

Many people will tell you that being relentlessly positive is excellent but not realistic. And in fact, one of the things Pamela thinks is very important for individuals, particularly leaders, to understand is that relentless positivity is not the same as being happy.

She doesn’t believe that it is practical, or even possible, to be happy all the time. That is an entirely different goal. Being relentlessly positive is very different from being in a good mood. So, it is realistic to choose relentless positivity because it is the lens you place on every experience.

Contradictory Emotional States

The choices we make every day in communicating, both internally and externally, shape our world. Fundamental to the concept of relentless positivity is the understanding that you can hold two seemingly contradictory emotional states simultaneously.

You can be sad and relieved, disappointed that you had to let people go, and optimistic that your remaining employees can do a fantastic job. This is one of the most important secrets to being relentlessly positive.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

The Definition Of Vibrant Culture And How To Achieve It (video)

In this Expert Insight Interview, Nicole Greer discusses creating a vibrant culture. Nicole Greer is the principal coach and CEO of Vibrant Coaching, which helps individuals, corporations, government entities, and non-profits become the people they were created to be through defining and fulfilling their missions, working better in teams, and exemplifying excellent leadership.

This Expert Insight Interview discusses:

  • The definition of vibrant culture and how to achieve it
  • Why employees often feel disconnected from their organizations
  • How senior leaders can dial in the vision and tell a story about their business

Vibrant Culture

A vibrant culture is lit from within, meaning that the leaders inside the company are leading with clarity; everybody knows where the goal is and has a plan of action to get themselves there. It is essential to lead with integrity. Character is one of the utmost important things that anyone should drive inside their business.

Men and women of character put out amazing products, take care of customers and take care of each other. Transforming the ordinary comes from having a group of people excited about the future and wanting to do more than the status quo — wanting to grow and having a growth mindset.

Feeling Disconnected

Many people have had the experience of getting a vision statement from the executive team, a mission statement from marketing, another message from their department head, etc. In these situations, people often end up feeling disconnected from their organizations.

This is where the mindset of “just doing your part” comes from — people don’t understand what the company is all about or where they fit into the big picture.

Dialing In the Vision

Vision is one thing that is not dialed-in in many organizations. Everything starts at the top and flows downhill, so the senior leader must be able to explain where the company/brand is going and tell their employees a story about the future of the business.

Putting together stories where people can imagine where the business will be one, two, or five years from now is crucial. These stories enable team members to understand how the company is doing and where it is going.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

The Concepts of Trust and Mistrust (video)

In this Expert Insight Interview, Jerry Michalski discusses the concepts of trust and mistrust. Jerry Michalski is the curator of the world’s most extensive mind map, Guide to the World in Context, tech visionary, keynote speaker, and an expert on trust and mistrust.

This Expert Insight Interview discusses:

  • The fundamental principles of trust
  • How we have come to mistrust our institutions
  • The potential solution to widespread mistrust

Principles of Trust

When people set out to build trust, they often overlook its fundamental principle: being consistent, predictable, and simply doing what you say you will do. Jerry Michalski doesn’t deal with building high-trust teams and developing trust in interactions. Although he obviously knows a thing or two about these things, he primarily focuses on trust and mistrust in institutional design.

This shows up for him in things like the compulsory education system and Wikipedia. Years ago, he met John Taylor Gatto, a retired New York high-school teacher, who talked to him about the hidden curriculum of schooling, which is all about mistrust. At this point, Jerry realized that we had designed our institutions from the standpoint of mistrust.

A Flaw in the System

We have designed our institutions in this way because the average person has a legitimate worldview that says most people are just out for themselves, that life is nasty, brutish, and short, and that we have to design our systems to protect ourselves against the bad actors.

On the other hand, Jerry Michalski believes that most people would like to help and make things better for others. He believes that when we design the systems against the bad actors first, we separate everybody else and cut the genius out of the room.

Potential Solutions

There’s an excellent reason why people mistrust institutions such as the government, and it is partly because most of the institutions we’re used to dealing with do not trust us. They are designed to assume that we are out to get the most we possibly can greedily.

Most of the solutions to this problem presented by academics and experts either create novel institutions that make us feel queasy and scared or don’t even need institutionalization, instead suggesting we take back responsibility for some things and cooperate through trust.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Why Cold Calling and Telemarketing Works Better Now Than Before (video)

In this Expert Insight Interview, Jeremy Chen discusses telemarketing and cold calling. Jeremy Chen is from Jeremy Chen Sales, which helps businesses transform their sales strategies. Whether you’re looking to define sales processes or develop a brand new one, they provide the services that you need.

This Expert Insight Interview discusses:

  • Why cold calling and telemarketing work better now than ever before
  • How the pandemic has affected telemarketers
  • Why it is essential to distance your real-life persona from your telemarketing one

Telemarketing Is Not Dead

Many “experts,” say that telemarketing and cold calling are dead. Jeremy Chen doesn’t only disagree with this idea, but he believes that cold calling and telemarketing work better than ever. He says that he loves when people tell him that these practices are dead because it means there’s that much less noise for him to compete with.

The reluctance to pick up the phone seems endemic now, not just among salespeople. In Jeremy’s opinion, cold calling is like a highly competitive sport. Any high-performing athlete trains for their discipline every day, and if you’re not trained, it shows. The same is true for cold calling.

Pandemic Effect

Many salespeople are reporting that, after the pandemic, it is easier to get people on the phone than it had been in the past. Perhaps this has to do with the fact that more people are now at home, having been cut off from their surroundings in the office, so they are more receptive to answering the phone and talking to a stranger.

In that sense, this is arguably a better time than ever for telemarketers and cold callers. Interestingly, Jeremy points out that the connection rate over the phone had been miserable during the pandemic, although the actual conversion rate and revenue didn’t drop.

Playing a Character

Cold calling is an art as much as it is a science. It is important to remember that when you’re making a phone call, you’re presenting a particular personality or version of yourself that doesn’t necessarily correlate with your character in “real life.”

Jeremy is not affected by rejections during his working hours, even if they are the most unpleasant experiences at the moment, because he considers his caller personality a sort-of character, like an actor would in a play or a movie.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

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