There has been a lot of talk about mindfulness over the last few years, but it is more relevant now than ever before, especially with the current global pandemic caused by COVID-19. People are more stressed and more burnt out than ever, and there are relative uncertainty and complex ambiguity on a global scale. The result is that people aren’t really happy with their lives, and this translates into poor career performance. Podcast interviewed by John Golden, Professor Rao explores mindfulness, and how this tool can help you live a happier life, and lead a more successful career.

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The United States is truly in a financial education crisis. At no point in our lives are we taught to manage our money. We’re not being taught in high school or college, and often times we’re not being taught by our parents either. Millennials go from not having any income in college and just focusing on education, to then having a full-time job with a full-time salary and uncertainty about how to manage those salaries. Most millennials want to get good at financial management and prepare for their financial future, but they don’t know how because they’ve never been taught. It’s a difficult thing to be new in the workforce and try to navigate things all on their own. Rachel Richards teaches Millennials, and everyone else, how to manage their finances in this expert sales podcast interview, hosted by John Golden.

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Digital selling is more important now than ever. It is invading many different aspects of our lives and careers. Sales can tend to be slow to adapt, especially when business is good. But there is no better time to start integrating digital selling tools than right now. We’re going through a unique upheaval with COVID-19, and many people are switching to digital tools to help them continue selling despite the global changes. But digital selling tools can help salespeople sell easier, better, and more, both now, and when things reopen. Bill Butler explores how digital selling can be a true game-changer in this expert sales podcast interview, hosted by John Golden.

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One of the biggest problems with today’s sales force is the reliance on tactics that were documented back in 1873. This tactic and process assume that the salesperson can do everything, including prospecting, negotiating, closing, demonstrating the product or service, following up, and taking care of the customer overall. Back in those days, that process worked, but the buying process has changed significantly. The sales process hasn’t kept up with those changes in the buying process, and as a result, this creates numerous bottlenecks in the buying process. Gil Cargill, podcast interviewed by John Golden, explores how to create a sales process and stick to it for maximum results, more sales, and less wasted money.

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There are many different behavioral and value analysis tools out there, like the Meyers Briggs and Enneagram tests, emotional intelligence tools, and others. Many people deem these assessments as helpful, both in personal and professional realms, but they can be truly invaluable when it comes to creating trust with your clients and building relationships with prospects. Steve Gavatorta, podcast interviewed by John Golden, explores how to use these behavioral and value analysis tools to become a better salesperson, sales leader, or sales manager.

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Disruption happens all the time in the business world. Sometimes you want to be disruptive to improve your business or make important changes, and make plans and prepare for the disruption. Other times, like what’s happening in today’s COVID-19 world, there are external forces that cause disruptions that are not at all planned. Charlene Li explores how leaders can make the most of disruptions in this expert sales podcast interview, hosted by John Golden.

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Think about the number of performance metrics and data that you have access to at any given moment. For salespeople, sales managers, sales leaders, and other business people, there is an enormous amount of metric; so much so that CRM systems and other organizational software are prioritized as one of the most important things that you can do for your business. But there is one very important thing that we’re not collecting data on the conversation. In sales, the conversation has always been this black box where no one really knows what is going on. But now, with the advances of speech to text and AI technologies, we can analyze one of the most important pieces of selling. These insights can help to close the performance gap if we use the insights to change behavior through training and coaching. Steve Richard, podcast interviewed by John Golden, discusses how to use conversational insights to improve sales.

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Remote and virtual working is new to many people thanks to the current crisis. The reality is that many companies and individuals are not prepared for it or understand how to do it effectively.

Join host John Golden as he talks to former sales executive and trainer with Dale Carnegie, Catherine Brinkman about how best to organize yourself for effective remote working.

Recorded 14th May

EPISODE QUESTIONS:

Q1: The current situation forces organizations to close their offices and work from home. Are organizations prepared for this quick transition?

Q2: What is the first thing leaders and other managers can do to support their teams to get ready?

Q3: For people who never worked remotely this is something completely different. What can people do to be psychologically ready for this change?

Our Guest

Catherine Brinkman

A former sales executive and trainer with Dale Carnegie, Catherine built a book of business focused on technology and finance companies. That experience is used with sales teams to design collaborative sales campaigns that improve closing ratios and hone sales skills. Catherine lives in NYC.

Links › BHY Consulting | linkedin.com

Our Hosts

John Golden

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Martha Neumeister

Martha is a social media strategist, responsible for all social media platforms of Pipeliner CRM. She is a communication expert with social media affinity, which she has been focusing on throughout her professional career. She has a bachelor´s degree in Entrepreneurship & Management and a master´s degree in Online Marketing which supports her in her career as Social Media Strategist.

About SalesChats

SalesChats is a fast-paced (no more than 30 minutes) multi-media series that provides leading strategies, tactics and thinking for sales professionals worldwide. It can be found on Twitter (#SalesChats), as a live Google+ Hangout, and as a podcast available on iTunes, SoundCloud and right here on SalesPOP! If you think you would make a great guest for #SalesChats, please contact co-host Martha Neumeister.

SalesChats is co-hosted by John Golden, CSO Pipeliner CRM, and Martha Neumeister, Social Media Strategist Pipeliner CRM.