The Resilient Road to Innovation: My Conversation with Nelson Nigel of Kidmoto Technology

We had the pleasure to speak with some of the most innovative and resilient minds in the business world. In a recent episode, John sat down with Nelson Nigel, the founder and CEO of Kidmoto Technology.  Our conversation was nothing short of inspiring. I’m excited to share the insights and lessons from our discussion.

Identifying a Market Need: The Birth of Kidmoto

Nelson’s journey is a testament to the power of observation and action. While working as an Uber driver, he noticed a significant gap in the market: the lack of child car seats in taxis and car services. This observation sparked the idea for Kidmoto, a mobile app that provides a safe and convenient transportation solution for parents traveling with small children. It’s a prime example of how everyday experiences can lead to groundbreaking business ideas.

Overcoming Adversity: Building a Trusted Brand

Nelson’s path to success was far from smooth. He faced personal challenges, including a life-altering accident, that would have deterred many. However, his resilience and determination allowed him to overcome these obstacles and build Kidmoto into a trusted brand. Today, Kidmoto connects parents with skilled drivers equipped with secure car seats, operating in 52 US cities. Nelson’s story is a powerful reminder that adversity can be a catalyst for success, not a barrier.

The Entrepreneurial Mindset: Resilience and Focus

During our conversation, Nelson emphasized the importance of hard work and clear vision. He shared the struggles he faced in the early days of Kidmoto, from securing funding to establishing a customer base. The key, he revealed, was staying laser-focused on the business’s core mission. This unwavering focus is a crucial lesson for any entrepreneur looking to make their mark.

Customer Engagement: The Heart of Business Growth

Nelson also touched on the critical role of customer engagement and satisfaction. Positive feedback and reviews have been instrumental in driving Kidmoto’s growth. He stressed the importance of listening to customers and continuously improving the service based on their needs. This customer-centric approach is a cornerstone of Kidmoto’s success and a strategy that all businesses should emulate.

Learning from Failure: Entrepreneurship as an Adventure

Drawing an interesting parallel, Nelson likened entrepreneurship to climbing trees and buildings—it’s about pushing forward and learning from each fall. This perspective on failure as a learning opportunity is a valuable takeaway for anyone in the business world. It’s not about avoiding failure but using it as a stepping stone to more significant achievements.

Looking Ahead: The Future of Kidmoto Technology

As our interview drew to a close, Nelson shared his excitement for the future of Kidmoto. He believes in the limitless potential of the company, with plans to expand into new product lines and markets. His optimism and forward-thinking attitude are infectious, and they serve as a reminder that the journey of innovation is never complete.

My conversation with Nelson Nigel was a powerful illustration of what it takes to turn a simple observation into a thriving business. His journey with Kidmoto Technology is a story of resilience, innovation, and the relentless pursuit of a vision. I congratulate Nelson on his inspiring achievements and encourage everyone to learn more about Kidmoto Technology and its impact on safe family travel.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

In this Expert Insight Interview, Darcy Eikenberg discusses her new book called Red Cape Rescue: Save Your Career Without Leaving Your Job. Darcy Eikenberg wrote this book because, as a coach and teacher, she watched too many talented professionals just like her waste their time and energy feeling like they had no control over their lives and work.

This Expert Insight Interview discusses:

• Whether changing your job is the solution to your problems
• How you can take back control of your life without changing everything
• The fact that work is often blamed for other issues in our lives

Change

Most people reach a stage of their career where they just think that everything around them sucks and they want to leave. Darcy is saying in her book that, although this might be a good time to switch careers, maybe you can also rescue what you have without leaving.

Our workplaces are so organic, with changes happening all the time. However, different changes affect us in different ways, so whenever we hit some kind of speedbump, we find ourselves stopping and thinking about whether the situation we’re in is what we really want. This happens in every single person’s career and often more than once.

Taking Back Control

Conventional wisdom tells us that when we do hit a speedbump, we should change something. For most people, this means it is time to look for another job. But the truth is, when we really dig into it and take it apart a little more, there are often maybe one or two core things that you have more control over than you ever realized.

This is the pattern that Darcy saw working with her clients, and she started to put together her ideas in the book around how you can take back control without having to change everything in your life.

Work as a Scapegoat

We often bring so many different things into our work life, and work can sometimes become a convenient scapegoat for all of those issues. We’re inclined to blame all of our problems on our job rather than looking at what is going on below the surface.

Darcy has seen people go through this pattern multiple times, quitting their jobs and using their skills to find something else. However, six to nine months in, the same issues often keep coming up, so nothing changes in the long run.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Many people are guilty of saying that they want to do something, but when the opportunity for it happens, they let other things get in the way of doing it. In this Expert Insight Interview, Fabienne Frederickson discusses powerful mind shifts that produce immediate results. Fabienne is a founder and owner of Boldheart, business growth coach, speaker, and author.

The interview discusses:

• Having clarity of what you want
• Aligning intention with beliefs
• Changing the mindset

Clarity

Some things can help you to succeed in doing what you originally planned. The crucial thing to do is to have clarity on what you want to do. No matter what you want, you have to be clear about it because not being sure where you want to go usually brings you nowhere. Everything starts with clear intention and then focusing on it. The more ambitious you are, the more ideas you get, and the easier it is for you to get distracted. It is not about having the most activities but about finishing what you have started.

Moreover, surround yourself with people who will support you and hold you accountable. Being part of the accountability-based community helps you to achieve far more than you would if you were alone. That is because we tend to cuddle ourselves too much and often not to hold ourselves accountable.

The Alignment of Intention and Beliefs

Your self-image, thoughts, and beliefs have to be in total alignment with your intention. The discipline to do something you started does not come from willing, but from believing. Your habits and behaviors are the product of how you perceive the world and yourself. Many factors influence self-image and how we perceive the world. One of those factors is the authority that we listen to our whole lives. For instance, if your parents tell you from your early childhood that money doesn’t buy happiness, that is how you will perceive money your entire life.

Change the Mindset

To change your mindset, start with examining your beliefs. Examine what you think about money, relationships, success, and then identify what stands on your way to achieving that. You will figure out which beliefs you need to reframe, beat the fear, and embrace the mindset of focusing on positive things. Only then, your actions and behaviors will change too.

Reconstructing your beliefs means taking control of your own life. It also means being in control of the external factors you are letting into your life. Thus, let in only those that will fill you with positive energy. There is nothing more satisfying than being brave enough to create the life that you enjoy living.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Have you ever experienced that moment of awakening when you found out your purpose, passion, and inspiration in life? In this Expert Insight Interview, Dr. Alise Cortez discusses ways of how to inspire yourself and others at work. Dr. Alise Cortez is a management consultant for awakening passion, inspiration, and purpose, logotherapist, radio show host, speaker, and author.

The interview discusses:

• The process of awakening
• Our purpose
• Our meaning
• Our identity

The Awakening

The Covid19 pandemic has produced many negative things, but one good thing that we can take out from it is that this pandemic can serve as a reset button. A reset button for everyone who got lost in the superficiality of the pre-pandemic fast-paced world, to take time to self-reflect and to find purpose, meaning, and identity in life again. The change comes from inside. And all that takes is for one person to have the awakening to become an inspirational leader for many other people in the organization.

Purpose

The purpose is a choice, a path that we choose in honoring who we are and what we mean to be. However, like any other choice in life, people struggle to decide to pursue it. There are two ways which help people to make a choice. The first one is when you feel a lot of discomfort in life and no fulfillment at all, so you crave for something to change. An example of that could be a mid-life crisis. The second way is popular with the logotherapists, and it is called maieutic questioning. This method includes an element of surprise because the person is asked so many provoking questions in the right momentum that it becomes an eye-opening event for him or her.

Meaning

Meaning reflects what is important to us, and it has an emotional component for all of us. Many people avoid making decisions that can change their lives by doing things others expect them to do. But, once when we take that mask off, and we find something authentic to only us, then we find our true meaning. Until the moment we discover something meaningful for us, we will not be able to make our choices differently.

Identity

Identity is a life-long process of finding who we are. Nowadays, our jobs play such a significant role in our life, that losing a job makes us feel like we lost our identity. However, we have to remember that the essence of finding purpose is about serving others, not ourselves. Thus, remembering who we were helping this whole time brings us to realize that our job was just a way to express our service to others and not our identity.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Take the Power Back

Klyn Elsbury, Amazon bestselling author, motivational speaker, and trainer, was born with cystic fibrosis and told she wouldn’t live past the age of 14. At the age of 25 she was advised to make life-ending arrangements. Klyn decided she wanted to thrive and not just live so she went on a quest to fulfill her potential. Now she speaks to companies and helps businesspeople and entrepreneurs reach their full potential. In this interview Klyn talks about the nine patterns she discovered after interviewing many famous entrepreneurs as well as breakthroughs she has had with some of her clients.

This Sales Expert Interview covers:

Klyn’s journey and how she applied it to helping others

• Before writing her book, Klyn interviewed famous entrepreneurs and found 9 patterns. She talks about these patterns and how her struggles were similar to anyone else’s.

Helping people focus

• Klyn sees the problem people have today is not a lack of focus but a lack of prioritization.
• Don’t let a seeming mile long to do list bog you down or be an excuse for inaction. It can be helpful to break tasks down into sections.
• Prioritize the things that actually drive revenue.

The negative perception of sales

• Society and even salespeople themselves can sometimes have a very negative opinion of sales. If a salesperson doesn’t see it as a noble cause, they are probably going to struggle.
• Salespeople don’t invest enough in themselves. Stop pretending you aren’t a salesperson!

Teaching people how to be a shark

• Sometimes it takes tough love to snap people back to reality when facing adversity.
• If emotions aren’t serving you, it’s time to break that pattern.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

Something new vies for your attention every few minutes: emails, text messages, collaboration tools, phone calls, co-workers, meetings, customers, and the list goes on. The result? Productivity suffers.

But with discipline and preparation, you can defeat these productivity dragons.

We know it’s possible because we recently surveyed 2,377 professionals to find out which habits and hacks when applied in different combinations, drive not only productivity, but also top performance versus peers, job satisfaction, and happiness. With only 14% of people rating themselves Extremely Productive (The XP), there’s a huge opportunity for 86% of people to take control of their time, achieve top performance, and slay their productivity-killing dragons.

This infographic teaches you how to take advantage of that opportunity.

With this article, we continue our series of lessons from Jesus of Nazareth.

Again I’ll provide my disclaimer: we’re examining the sales techniques of Jesus of Nazareth, the greatest salesperson of all time.

This doesn’t mean I’m taking a jaded view of Jesus and only characterizing him as a salesperson. Nor does it mean I’m stepping on religious toes and pushing Christianity. I am simply and only focusing on lessons we can learn from someone whose “product” is still selling incredibly well after an unimaginable two thousand years—and this is two thousand years after he himself is no longer walking the Earth. There certainly must be lessons there to learn—and there are.

For this post, I’m going to use another one of Jesus’s parables. A parable is a short story designed to illustrate or teach a truth, principle, or lesson.

Parable of the Persistent Widow

In this story, Jesus told of a particular judge who had no respect for people and no fear of God. But there was a widow who kept coming before this judge, telling him to please deliver justice to her from a legal opponent.

The judge at first was unwilling. But he finally decided to see that the widow got justice, mainly because he knew she would keep coming back and making trouble for him—and in fact, he was afraid she would physically attack him.

In telling this story, Jesus pointed out the value of persistence. He said that God, too, would also deliver justice for those who persistently asked for it.

He ends the parable by posing the question: will you persist and have trust in me until I return?

Fitting Today

In reading any of these parables, we can see that they are very fitting today.

In this particular case, the story deals with a judge who doesn’t fear God and who has no respect for people. Unfortunately, little has changed today. Technologically we have come a very long way in 2,000 years, but as human beings, we have advanced very little. Many in our time, just like this judge, simply don’t care about others.

More pertinent to the story, though, is the fact that many also just don’t persist–which is the lesson of the parable.

In Our Genes

What’s really interesting to me is that persistence is actually in our genes. One of our first major accomplishments in life is learning how to walk. What kind of persistence does that take? Well, how many times does a child fall down while acquiring the skill of walking? And in the end, the person is upright and walking like everyone else. Then they’re learning to talk and learning many other things with the same persistence.

But something happens along the way, and at some point, too many of us learn to give up when faced with adversity.

Relevance to Sales

How persistent are you as a salesperson? How do you go after your opportunities daily?

Going back to our parable, the widow kept coming before that judge and giving him a hard time. What usually happened? He refused her.

That shows us that persistence is never a single instance of reaching out or communication. Some people give up if they’re pushed back against once. Or they say, “I called 3 times, and nobody answered.” Or, “I reached out 10 times and never got them.”

Salespeople will never be successful if they don’t persist beyond this initial “push-back.” At the same time you can’t beat a dead horse—but who told you the horse is dead?

Our widow persisted until she got what she desired—and another thing to note is that the judge helped her because he didn’t want to be bothered anymore, which was a totally selfish reason. And we can relate this, too, to sales, for at the end of the day people buy for their reasons, not any that you’re trying to give them.

And so you as a salesperson must persist. Referring back to our previous article, you’ll observe as you persist in sowing seeds that some are going to fall on good soil.

Shortcuts

Another reason for persistence is that, as anyone who has truly succeeded will show you, there are no shortcuts.

The media tries to convince us that there is such a thing as an “overnight sensation.” One example is a recent one, that of famed Finnish ski jumper Matti Nykanen. He rocketed to fame in winning medal after medal for ski jumping, and for 10 years, he dominated his sport. But once he retired as a ski jumper, his life became troubled. He became a pop singer for a time, which was good, but he also became known for heavy drinking and violent behavior, actually doing prison time. He recently died at the relatively young age of 55, after having ignored his diabetic diet and refusing to quit drinking.

There really is no shortcut, and you can, as illustrated by our parable, always get help as you go if you really seek it and just ask. In a sales scenario, help can be obtained from the team, from your company.

Trust

The last lesson we can take from this parable is one of trust, for Jesus asks at the end of the parable if people will trust in him and persist until he returns.

Trust plays an enormous role in sales. First, we must trust in the company we work for and their products or services. And then we must create trust with our prospects, for they won’t buy from you if they don’t trust you or feel they cannot.

What We Can Learn

So what can we learn from the Parable of the Persistent Widow?

1. You must persist, in a good way. If you persist, you will ultimately get what you want. Remember, though, that you can only get what you want when the customer gets what they want. We at Pipeliner persist because we truly believe in salespeople—that they are wealth creators and peace producers. You should be proud, as a salesperson, that you are going out and actually making the world a better place.

2. You must be able to trust in your product or service and engender trust with your prospects and customers.

3. You must persist!

Note: The Parable of the Persistent Widow can be found in the book of Luke, Chapter 18, verses 1 – 8.

Alan Stein Jr.: As a performance coach this interview looks at the benefits of a coach from a business perspective. Coaches are essential in an athletic context and should be from a business perspective as well. To perform at a high level, to have the confidence to know that they have put in the work to deserve to be successful; blended with the knowledge that they can still get better and there are people that can help them get better. Performance coaching will build confidence in yourself, your team and be demonstrated in performance. Master the basics and you will raise your performance and raise your game.

This Sales Expert Interview covers:

• What is holding your back to be the best
• How to help others gain self-awareness
• What is coach-ability
• Sales effective coaching

In a corporate context, what is holding people back from being the best they can be?

A world-class sales professional should be similar to a world-class athlete in the things practiced daily: mindset, habits, routines, rituals and discipline.

How do you help people with gaining self-awareness?

The key to self-awareness is acknowledging your blind spots. How you view yourself is it in alignment with the way the rest of the world sees you? Self-awareness is not an arrival but rather a process of continuous development.

What is coach-ability:

Humility and openness are the keys to being coach-able. A good coach can see what you can’t see. Elite performers crave the feedback that improves their craft.

Sales manager/ sales leader: no one teaches you to be a coach:

A critical piece to being an effective sales manager or leader is to be a coach to your team. The best tools are the ability to listen and ask the right questions so they find the right answers within themselves. Doing that enough teaches decision making and builds confidence.

Investing in yourself:

If you want your team to be better, you need to also be prepared to get better. People often do not know how to practice to get better at sales and work on the basics. Best coaches make their practices as close to game situations as possible. The best player in the world says the reason he is the best is that he never gets bored with the basics. The basics work. Just because something is basic does not mean it is easy.

Our Host

John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.