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Pipeliner CRM and the Crucial Necessity of Fair Trade
Blog / Entrepreneurs / Jun 7, 2016 / Posted by Nikolaus Kimla / 4567

Pipeliner CRM and the Crucial Necessity of Fair Trade

Trade has many benefits—to economies, to families, to individuals. It provides jobs, it provides incomes, it provides life to a culture and society.

I think we can all agree that trade is a highly beneficial activity. But it has a far more significant role than you might at first think.

Keeping Peace

It’s not just because our product Pipeliner CRM empowers sales that we feel that trade is vitally important—it goes far beyond that. As has been pointed out by several leaders in the Austrian School of Economic Thought over the last 150 years, trade has a peacekeeping element. 2 parties engaged in trade cannot engage in war.

I’m sure you’ve already noticed how important peace is to our planet, especially in these times. We live on a tiny island in this universe. At least currently, we have nowhere else to go. So it well behooves all of us to engage in peace. Fortunately we as a race are finally learning that war never leads to peace, as proven by 2 titanic and devastating conflicts of the 20th century. World War I and World War II were both touted as “the war that would end war forever,” which they very obviously did not.

Finally we are seeing the truth—that the most practical route to peace is through trade.

Fair Trade

You might notice that today there is a great amount of attention not just on trade, but on fair trade. Fair trade is the primary fuel of debate and discussion, for example, over the Transatlantic Trade and Investment Partnership (TTIP), the proposed trade agreement between the US and the European Union. Why has fairness in trade become such a focus?

Let’s make an example of something familiar to any big fan of Italian food: parmesan cheese. It was recently discovered that some of the grated parmesan cheese being sold in US stores contained more wood pulp than actual cheese—and it retailed for considerably less than the pure grated parmesan cheese which people thought they were actually buying.

This is a capital example of unfair trade, in which some company selling an inferior product comes into a market and undercuts the real product. On a larger scale it has happened throughout the world—mega-corporations have come into a countries and vastly undercut local products with inferior substitutes, wrecking local economies. A prime example is GMO corn planted in Mexico by American companies, practically forcing local corn farmers out of business.

Fair trade, by its intrinsic definition, would mean honesty—fairness to people purchasing the product or service, and fairness within the marketplace. But by today’s definition, it goes beyond these. It also includes fair wages to the employees of producers, and benefit to the environment in which products are produced. Using this standard, you can see how vitally important fair trade is in today’s world, in which not only war is a threat, but also environmental ruin and depletion of resources.

Economic and Social Stability

As we’ve already touched upon, fair trade is capable of bringing economic stability to a city, country or region. Economic stability can also bring civil stability, as can be readily observed in places throughout the world where economic stability has prevailed over time.

What is the first thing that happens when conflict arises between one or more nations? The borders close. Trade ceases. When free trade is prevented, that sweet stability disappears. If it disappears too drastically or for too long, a percentage of the population will end up leaving. Where do they go? Places where they can find economic stability and fair trade. Just look to Sweden, Germany and Austria where refugees have been coming for years from eastern Europe, the Middle East, Africa and other volatile economic environments.

When enough people decide they can no longer tolerate living in a particular place because fair trade has vanished, it becomes a crisis that must be borne by many others in the world, as we’ve seen with the Syrian refugee situation. I have personally observed this crisis in action in Vienna. When the Syrian refugees were first arriving there in September of last year, there were banners welcoming them, and people were meeting them in Vienna’s central railway station and providing them food, clothing and other necessities. When I returned to Vienna 4 months later (I currently reside in the US), all of those banners were gone, replaced by much smaller ones demanding that the refugees leave.

When large segments of a population simply move from one place to another, it simply taxes the resources of the new place in which they arrive. This type of scenario was discussed by philosopher Hans Jonas all the way back in 1984, in his work The Principle of Responsibility. Jonas pointed out the continuous cycle of depletion of resources by population segments moving from one place to the next.

When fair trade is denied people long enough, revolutions are also ignited—something else we’ve seen far too much of in recent history. Unfortunately most revolutions end up being the subject, in the future, of more revolutions. So which is more effective: revolution or trade?

Extremely Sustainable

We have arrived today in a digital world, in which many things are transparent that weren’t before. One of these is trade. Unfair trade—in which substandard products, price gouging or one of an endless variety of unfair practices are engaged in—comes to light very quickly, and word travels throughout the world instantaneously. The sales of a product or service can be shut down almost instantly.

This same transparency is what makes fair trade extremely sustainable. When a reputation is good, everyone knows it. When buyers research products or services, they find out who they should trust. A great product, service, company and sales team all have reputations that spread out like ripples in a pond, only infinitely vaster and with far more impact.

Because of this transparency, the company, the product and the seller appear as a single entity to the buyer. For that reason they should be considered as a unit by the company—and should always be created, united and branded with fairness as a goal.

This type of totally transparent operation is exemplified by online clothing retailer Everlane who, on their website, proclaim: “Radical Transparency—know your factories. Know your costs. Always ask why.” This type of data is totally available, through the company’s web site, to all who seek it. That is the transparency of the digital world, and of today and the future.

Salespeople: Agents of Peace

Now, how does sales fit into all of this? Simple: Trade is conducted by salespeople. As you might see, salespeople are, in fact, a major force in keeping peace throughout the world.

For this and for many other reasons (including their extremely unique talents) we have always maintained that salespeople should be respected and supported in their efforts. That is why we have worked so hard to provide a CRM solution that truly empowers salespeople to sell.

Sales is, in fact, our best chance to make a difference in the future.

Pipeliner CRM is based on the principles described in this article. Try a free trial today.

About Author

CEO and partner of and the uptime ITechnologies, which I founded in 1994 and has since played a significant role in the development of the IT-environment. pipeliner is the most innovative sales CRM management solution on the market. Pipeliner was designed by sales professionals for sales professionals and helps close the gap between the requirements of C-level executives for transparency and the day-to-day operational needs of field and inside sales. I am also the founder and Initiator of the independent economic platform GO-AHEAD!, which orientates itself on the principles of a free marketplace in terms of liberal and social responsibility. Connecting people, the trust of business leadership in terms of values such as freedom, self-responsibility, and entrepreneurial spirit, and strengthening their awareness in order to create a dynamic boost within the economy triggered through spontaneity, all stand for the initial ideas surrounding GO-AHEAD! I studied in Los Angeles and Vienna and received my Masters's Degree in 1994. I am married and have 3 children My Specialties are in: Sales Management, Sales CRM Software, CRM Cloud Solutions, SAAS, Business Strategy, Software Development, "Pipeline Management", Social responsibility, outbound sales, b2b sales, inside sales, sales strategy, lead generation, sales process, entrepreneurship, coaching, mentoring, speaker, opportunity management, lead management, Austrian School of Economics

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