Emotional Intelligence: A Top Trait for Successful Salespeople
Empathy and emotional intelligence are not always as present as they should be in today’s selling world. There is a necessity for open, genuine connection between every person that you come in contact with, be it strangers on the street, or really old friends. This kind of empathy for others can be extremely useful in the selling world.
Creating empathy involves focusing on the customer’s needs, overall demographics, the market that they operate in, and their overall goals and desired outcomes. This is counter to how selling used to be done, when the focus was more on the product or service being sold.
Watch this interview with Cian McLoughlin and Tony J. Hughes to learn why emotional intelligence in sales is so important, and how to use the skills to generate more revenue for your organization.