🎧 Bridging the Gap Between Selling and Buying

In a recent “Expert Insight Interview,” John Golden and Dr. Ken Keis discussed the disconnect between how salespeople sell and how buyers prefer to buy. Dr. Keis emphasized the need for sales professionals to adapt to the changing landscape of buyer behavior. He highlighted the importance of authenticity, emotional intelligence, and genuine curiosity in building trust with buyers. Dr. Keis also encouraged salespeople to tailor their approach to different buying styles and to prioritize active listening and transparency. Sales success, he noted, relies on adapting to buyer preferences and focusing on meaningful engagement rather than manipulation.

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