Coevera Proactive Support

Originally published under the Pipeliner CRM name. Pipeliner is now Coevera — same company, evolved identity.

The Coevera tool is designed to be user-friendly, so many users need little to no support.

We’re Behind You All the Way

Coevera is a simple yet powerful product. It can be onboarded in hours instead of days or weeks. It is intuitive, visual, and logical. Users actually take to it because they love using it.

Coevera is meant to be almost self-educating—and, in fact, we actually build learning into the program. This is in contrast to conventional CRM solutions, which, over the years, have been complex and have not led to user learning or, often, adoption.

In line with our belief in the power of education, we also educate our users. While we offer the standard type of tech support—reactive to situations and issues—we also offer proactive support as well.

In this white paper, we’ll show you how we have embedded education right into Coevera with these tools:

• Context-Sensitive Help—access help from any view in Coevera, for that feature or set of features
• Knowledge Base—A vast array of information is available in the Knowledge Base, useful for salespeople, sales leaders, or any Coevera user–accessible right from Coevera.
• Contact Support—Right from Coevera, directly contact Support by email with any question or issue you may have, at no extra charge.
• What’s New—From the Coevera Help menu, click on What’s New to see brief descriptions and videos of each of the latest Coevera features.
• Getting Started—a quick-start guide that will rapidly get any user up and running with Coevera.
• About Coevera—this section offers an introductory video, a sign-up screen for a free demo webinar, and more.

Try Coevera Proactive Support now!