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After decades of supporting excellence in business communications, I noticed that presenters’ problems fall into one or more of four key areas. 4 Points of Connection is a path to presentation success--simple, creative and personalized.

In this article, we’ve shared some of the ways big data will impact our sales strategies in 2017.

When you first start a company, you have immediate priorities. If you don’t make building a sales team one of the first of those priorities, you won’t make it very far at all as they’ll be no revenue. When you first start up, how can you ensure you’re building a sales team that will truly ...

One of my clients was griping about their sales team last week. His chief complaint was that his salespeople were being unrealistic about their pipelines. Specifically, they were inflating how much potential business they were working on. Once a salesperson had an appointment with a prospect, she was sure it was just a matter of ...

Offices, desks and desktop computers are still with us, and every day employees dutifully report to and use them. But in many industries salespeople do best when not tied to desks—when they can be out, about, taking meetings, doing product demonstrations, and making closes. Despite the ever-presence of the office cubicle, the future was long ...

The mining industry is having to change in its approach to sales,  moving away from its traditional focus on transactional selling and instead leaning into consultative selling. In recent interviews with sales leaders across the mining sector, it’s clear that the combination of changing buyer behaviors, digital transformation, and evolving market demands is forcing a ...

Having trouble with high-quality lead generation? This happens with many businesses. Many players can attract lots of visitors, but they have trouble converting them. The old tricks of lead generation – advertising, cold emailing, and generic content offer up unqualified leads that disappear after a quick interaction. And why is it so? Prospects think they ...

The integration of artificial intelligence (AI) into business processes has been revolutionising industries across the world and inbound sales is no exception. In particular, the Philippines—a leader in outsourcing and customer service—has embraced AI technologies in its call centres, optimising efficiency while maintaining the crucial human touch. The combination of AI and human agents is ...