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How to Improve Your Online Customer Journey

How to Improve Your Online Customer Journey

Customer Experience / Nov 20, 2023 / Eric Melchor

The online customer journey is the process that a customer goes through when they interact with your online store. It starts from the moment they visit your website to the moment they complete a purchase (and beyond). Improving your online customer journey can lead to a number of benefits, including: Increased sales Reduced cart abandonment ... Read Post

Diving Deep Into the Sales Mindset

Diving Deep Into the Sales Mindset

Sales Management / Nov 20, 2023 / Nikolaus Kimla

Our previous article in this series ended with this line: How do you want your reality to appear? Carrying on from this line, the number one thing in life is participating in reality. This would mean for ourselves and what is happening around us. What is really going on? If we knew, many decisions would ... Read Post

The Art of Remote Negotiation: Tactics for Success via Email

The Art of Remote Negotiation: Tactics for Success via Email

Sales Skills / Nov 13, 2023 / Richardson Sales Performance

In an ideal world, negotiations would always happen face-to-face, allowing for immediate responses and a clearer read of the room. However, as virtual communication becomes the norm, negotiating via email has become increasingly prevalent. Customers, especially, are opting for email negotiations. Why? Because email offers them a distinct advantage. By negotiating through email, customers can: ... Read Post

The Mindset is a Learning Process

The Mindset is a Learning Process

Sales Professionals / Nov 12, 2023 / Nikolaus Kimla

Continuing our series on the sales mindset, let’s dig a little deeper and see that the mindset is a learning process. In our last article on this subject, I pointed out that people often stop growing holistically, especially mentally, when their body stops growing. Some are in the body of an adult but still act ... Read Post

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