In many respects, today’s global business opportunities arena has reached a crucial crossroads. While many corporations continue on with “business as usual”, the world at large is suffering drastic consequences as a result of their actions or inactions: The environment teeters on extinction of countless species, with climate change (if unchecked) marking the end of ... Read Post

How your CRM benefits your business? How socially responsible is your CRM solution? On the surface, this might seem like an odd question. But today there is a growing movement in business practices to benefit more than the company’s bottom line—to benefit employees, the community, society in general and even the environment. Terms for these new ... Read Post

Offices, desks and desktop computers are still with us, and every day employees dutifully report to and use them. But in many industries salespeople do best when not tied to desks—when they can be out, about, taking meetings, doing product demonstrations, and making closes. Despite the ever-presence of the office cubicle, the future was long ... Read Post

Do you build your sales funnel process? Are you wondering if a sales pipeline approach is better? Yes, this might be a strange title for an article. But when you understand what I mean by these two terms—and more importantly what they signify for your salespeople and your company—they may never leave your vocabulary. This ... Read Post

The main problem with classic CRM solutions is that they have been developed only partially with salespeople in mind. Yet it has been the salespeople on the front lines interacting with customers and prospects that really need automated support. They need to quickly be able to discover which sales are wherein various stages of their ... Read Post

What is sales management trying to do? Some would answer, “the impossible.” It is charged, first and foremost, with making sure sales targets are met. That means making sure each salesperson is making his or her quota, providing any possible assistance or tags for sales reps where needed, and correcting any that are not making ... Read Post

There is a concept about CRM solution that may be new to some: it should actually assist and even empower salespeople. Instead of being viewed as a “necessary evil” by sales reps, salespeople should be able to rely on CRM to be their personal “automated assistant” in tracking sales through their pipelines, helping them get an ... Read Post

While not always regarded as such, salespeople are in actuality entrepreneurs within the enterprise. Just as an entrepreneur would create a business by seeking out and exploiting opportunity, so does a sales rep qualify the right leads and turn them into sales. When allowed to function as the entrepreneurs they are, salespeople thrive—right along with ... Read Post