Happy New Year; now let’s get to work…working on the right things. Good Key Performance Indicators (KPIs) are useful management metrics, but great KPIs drive elite behaviors. In Radical Value, I observe that every company exists only to deliver more value to customers than it costs to produce. So, do your KPIs reflect value’s importance? I find that few do. Customer satisfaction ...
Pipeliner CRM, with its constantly innovated and evolving new features, greatly assists salespeople, sales managers, and other roles in the company as they make their way into the future. As we move forward, it becomes increasingly important how users spend their time, because their time becomes ever more valuable. Pipeliner is like no other CRM ...
One of the most important fundamentals of being a Pipelinerpreneur is to reduce your churn rate. “Churn rate” is the annual percentage rate at which customers stop subscribing to a service. To put it more simply, you need to hang onto your customers! Keeping customers is the foundation of your business, along with building confidence ...
I wrote an article two years ago on the topic of mindfulness in enterprise selling. In it, I shared a definition of the term from mindfulness expert, Jon Kabat-Zinn. He shared that “Mindfulness means paying attention in a particular way, on purpose, in the present moment and nonjudgmentally”. Simply powerful but powerfully simple. I wrote ...
The prospect of moving to another country and bringing your work with you is an exciting idea. You may want to relocate because of the better weather conditions, affordable health care, an economical standard of living, or just being closer to family and friends. Having made the decision, you’re probably putting together a checklist for ...
The difference between a won and a lost opportunity is sometimes very narrow. The good news is, we don’t lose all of our opportunities. But we don’t win them all, either. Understanding why opportunities are lost is vital to winning more of them. The Pipeliner CRM Archive It is for that reason that, with Pipeliner ...
In previous articles in this series, we’ve discussed the first steps of building your Pipelinerpreneur business. Now we come to the point of obtaining leads, because you can build a great potential business, but without leads, you have nothing. Leads become opportunities, opportunities turn into sales, sales turn into real customers, customers bring in referrals, ...
Entrepreneurs and bookkeepers thrive by adopting a self-motivated mentality. They’re committed, ambitious, confident in their own abilities, and capable. Having many strings to their bow and possessing profound multi-tasking skills are terrific attributes that most entrepreneurs seem to have in abundance. However, not every entrepreneur is a bookkeeping tips whizz. Many entrepreneurs, especially those managing ...
